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  • Report:  #38615

Complaint Review: Freedom Resource/Lenox Capital - Marietta Georgia

Reported By:
- Montgomery, Alabama,
Submitted:
Updated:

Freedom Resource/Lenox Capital
Fairground St Marietta, Georgia, U.S.A.
Phone:
678-239-0133
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I just got off the phone with the "family oriented bussiness of the year". After waiting (the first time) for 20 minutes, I was told my package was being mailed on the 23rd of December. I told the customer service "RUDE" rep, I thought I had waited long enough for my $2500 credit card, and would like my money refunded. She told me I would have to wait until I received my package, mail it back, and request a form to request a refund!!!

It just goes on and on with these people...Is anyone thinking about a class action suite against these jerks? There were 156 reports in Rip-off, that $21,200!!! Can you imagine how much money they have stolen that has not been reported!

Patricia

Montgomery, Alabama
U.S.A.


4 Updates & Rebuttals

ALBERT

CONWAY,
Arkansas,
U.S.A.
LETTER I SENT TO THE COMPANY

#2Consumer Comment

Thu, December 26, 2002

THIS IS THE LETTER I SENT TO THE COMPANY: I RECEIVED A PHONE CALL AT HOME OFFERING ME A CREDIT CARD NOT EXPLAINING THAT IT WAS FEE THAT WOULD BE TAKING OUT OF A BANK ACCOUNT. AFTER GIVING YOUR COMPANY MY BANKING INFORMATION I ASKED WHY DID THEY NEED IT THEY EXPLAIN THAT YOUR COMPANY WAS TAKING MONEY FROM THIS ACCOUNT FOR THE CARD, I TOLD THE PERSON THAT I DID NOT WANT THIS CARD, 2 DAYS LATER ANOTHER PERSON REPRESENTING YOUR COMPANY CALLED TO MAKE SURE IF THE ANSWER WAS STILL NO. YOUR COMPANY A WEEK LATER TOOK $221.00 FROM THIS ACCOUNT. WHEN MY WIFE AND ME CALLED WE GOT A BIGGER RUN AROUND PLUS THE PERSON TRIED TO CHANGE OUR MINDS ABOUT GETTING THE CARD. I TOLD HER THAT I WANTED MY MONEY.THE REPRESENTIVE EXPLAIN THAT IT IS A PROCESS THAT YOU HAVE TO GO THREW, ONE IS THAT YOU HAVE TO SEND OUT A REQUEST FORM AND I HAVE TO SIGN AND SEND BACK, PLUS YOU WILL CHARGE ME $24.95 TO GET MY MONEY BACK FOR A CARD I DID NOT AGREE TOO. SO NOW I HAVE TAKEN A STEP FURTHER, I HAVE CONTACTED THE ATTONEYS GENERALS OFFICE PLUS MY LAWYER, THIS LETTER HAS BEEN FORWARDED TO THEM AS WELL. IF I DO NOT RECEIVE MY REFUND EITHER IN THE MAIL OR PLACED BACK INTO MY SAVINGS ACCOUNT BY DEC. 6TH 2002 I WILL PRECEDE WITH ACTION WITH MY ATTONEY PLUS CONTACT THE BETTER BUSINESS BUREAU.


ALBERT

CONWAY,
Arkansas,
U.S.A.
LETTER I SENT TO THE COMPANY

#3Consumer Comment

Thu, December 26, 2002

THIS IS THE LETTER I SENT TO THE COMPANY: I RECEIVED A PHONE CALL AT HOME OFFERING ME A CREDIT CARD NOT EXPLAINING THAT IT WAS FEE THAT WOULD BE TAKING OUT OF A BANK ACCOUNT. AFTER GIVING YOUR COMPANY MY BANKING INFORMATION I ASKED WHY DID THEY NEED IT THEY EXPLAIN THAT YOUR COMPANY WAS TAKING MONEY FROM THIS ACCOUNT FOR THE CARD, I TOLD THE PERSON THAT I DID NOT WANT THIS CARD, 2 DAYS LATER ANOTHER PERSON REPRESENTING YOUR COMPANY CALLED TO MAKE SURE IF THE ANSWER WAS STILL NO. YOUR COMPANY A WEEK LATER TOOK $221.00 FROM THIS ACCOUNT. WHEN MY WIFE AND ME CALLED WE GOT A BIGGER RUN AROUND PLUS THE PERSON TRIED TO CHANGE OUR MINDS ABOUT GETTING THE CARD. I TOLD HER THAT I WANTED MY MONEY.THE REPRESENTIVE EXPLAIN THAT IT IS A PROCESS THAT YOU HAVE TO GO THREW, ONE IS THAT YOU HAVE TO SEND OUT A REQUEST FORM AND I HAVE TO SIGN AND SEND BACK, PLUS YOU WILL CHARGE ME $24.95 TO GET MY MONEY BACK FOR A CARD I DID NOT AGREE TOO. SO NOW I HAVE TAKEN A STEP FURTHER, I HAVE CONTACTED THE ATTONEYS GENERALS OFFICE PLUS MY LAWYER, THIS LETTER HAS BEEN FORWARDED TO THEM AS WELL. IF I DO NOT RECEIVE MY REFUND EITHER IN THE MAIL OR PLACED BACK INTO MY SAVINGS ACCOUNT BY DEC. 6TH 2002 I WILL PRECEDE WITH ACTION WITH MY ATTONEY PLUS CONTACT THE BETTER BUSINESS BUREAU.


ALBERT

CONWAY,
Arkansas,
U.S.A.
LETTER I SENT TO THE COMPANY

#4Consumer Comment

Thu, December 26, 2002

THIS IS THE LETTER I SENT TO THE COMPANY: I RECEIVED A PHONE CALL AT HOME OFFERING ME A CREDIT CARD NOT EXPLAINING THAT IT WAS FEE THAT WOULD BE TAKING OUT OF A BANK ACCOUNT. AFTER GIVING YOUR COMPANY MY BANKING INFORMATION I ASKED WHY DID THEY NEED IT THEY EXPLAIN THAT YOUR COMPANY WAS TAKING MONEY FROM THIS ACCOUNT FOR THE CARD, I TOLD THE PERSON THAT I DID NOT WANT THIS CARD, 2 DAYS LATER ANOTHER PERSON REPRESENTING YOUR COMPANY CALLED TO MAKE SURE IF THE ANSWER WAS STILL NO. YOUR COMPANY A WEEK LATER TOOK $221.00 FROM THIS ACCOUNT. WHEN MY WIFE AND ME CALLED WE GOT A BIGGER RUN AROUND PLUS THE PERSON TRIED TO CHANGE OUR MINDS ABOUT GETTING THE CARD. I TOLD HER THAT I WANTED MY MONEY.THE REPRESENTIVE EXPLAIN THAT IT IS A PROCESS THAT YOU HAVE TO GO THREW, ONE IS THAT YOU HAVE TO SEND OUT A REQUEST FORM AND I HAVE TO SIGN AND SEND BACK, PLUS YOU WILL CHARGE ME $24.95 TO GET MY MONEY BACK FOR A CARD I DID NOT AGREE TOO. SO NOW I HAVE TAKEN A STEP FURTHER, I HAVE CONTACTED THE ATTONEYS GENERALS OFFICE PLUS MY LAWYER, THIS LETTER HAS BEEN FORWARDED TO THEM AS WELL. IF I DO NOT RECEIVE MY REFUND EITHER IN THE MAIL OR PLACED BACK INTO MY SAVINGS ACCOUNT BY DEC. 6TH 2002 I WILL PRECEDE WITH ACTION WITH MY ATTONEY PLUS CONTACT THE BETTER BUSINESS BUREAU.


ALBERT

CONWAY,
Arkansas,
U.S.A.
LETTER I SENT TO THE COMPANY

#5Consumer Comment

Thu, December 26, 2002

THIS IS THE LETTER I SENT TO THE COMPANY: I RECEIVED A PHONE CALL AT HOME OFFERING ME A CREDIT CARD NOT EXPLAINING THAT IT WAS FEE THAT WOULD BE TAKING OUT OF A BANK ACCOUNT. AFTER GIVING YOUR COMPANY MY BANKING INFORMATION I ASKED WHY DID THEY NEED IT THEY EXPLAIN THAT YOUR COMPANY WAS TAKING MONEY FROM THIS ACCOUNT FOR THE CARD, I TOLD THE PERSON THAT I DID NOT WANT THIS CARD, 2 DAYS LATER ANOTHER PERSON REPRESENTING YOUR COMPANY CALLED TO MAKE SURE IF THE ANSWER WAS STILL NO. YOUR COMPANY A WEEK LATER TOOK $221.00 FROM THIS ACCOUNT. WHEN MY WIFE AND ME CALLED WE GOT A BIGGER RUN AROUND PLUS THE PERSON TRIED TO CHANGE OUR MINDS ABOUT GETTING THE CARD. I TOLD HER THAT I WANTED MY MONEY.THE REPRESENTIVE EXPLAIN THAT IT IS A PROCESS THAT YOU HAVE TO GO THREW, ONE IS THAT YOU HAVE TO SEND OUT A REQUEST FORM AND I HAVE TO SIGN AND SEND BACK, PLUS YOU WILL CHARGE ME $24.95 TO GET MY MONEY BACK FOR A CARD I DID NOT AGREE TOO. SO NOW I HAVE TAKEN A STEP FURTHER, I HAVE CONTACTED THE ATTONEYS GENERALS OFFICE PLUS MY LAWYER, THIS LETTER HAS BEEN FORWARDED TO THEM AS WELL. IF I DO NOT RECEIVE MY REFUND EITHER IN THE MAIL OR PLACED BACK INTO MY SAVINGS ACCOUNT BY DEC. 6TH 2002 I WILL PRECEDE WITH ACTION WITH MY ATTONEY PLUS CONTACT THE BETTER BUSINESS BUREAU.

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