- Report: #10756
Complaint Review: Free Spirit Jeans - Delaware
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Free Spirit Jeans
Delaware, U.S.A.
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Free Spirit Jeans FSJeans ripoff *REBUTTAL refund link ..NOT A SCAM OR FRAUD
They claimed to have free Jeans only pay for shipping. I ordered these last January 2001 they sent a postcard stating they would be shipped in March. Never came.
Then they said 90 days for a credit. Never came. Now they say 90-120 for credit. Isn't this a little a rip off. They charged my account within one day of my order why can't they credit it that fast. I will never order anything again for free or on the internet.
This company is full of it. They had gotten on my last nerve and I plan on reporting them to the Better Business Bureau and National TV. Companies like this should not be in business one day.
Barbara
Manahawkin, NJ
Then they said 90 days for a credit. Never came. Now they say 90-120 for credit. Isn't this a little a rip off. They charged my account within one day of my order why can't they credit it that fast. I will never order anything again for free or on the internet.
This company is full of it. They had gotten on my last nerve and I plan on reporting them to the Better Business Bureau and National TV. Companies like this should not be in business one day.
Barbara
Manahawkin, NJ
1 Updates & Rebuttals
To date we have shipped well over 20,000 pairs of free jeans.
#20
Mon, January 14, 2002
They filed the following rebuttal to the above Rip-Off Report: Their email: [email protected] Their name: John Their phone number: 215-574-1860 Their relationship to the company: Advocate Rebuttal: If someone has been waiting for a refund and it has been longer than 120 days they should go to the refund search form at: http://freeSpiritJeans.com/refundsearch.htm To date we have shipped well over 20,000 pairs of free jeans. When we contacted the customer by mail, that was to let them know that we received their order. The mailing also confirms and checks for the correct mailing address. We are glad they received the notification. The regular retail for the jeans is $56 plus shipping and handling ($10.95). The regular retail for the shirts ranges from $32 to $36 plus shipping and handling ($6.95 S&H). Full price orders ship the same day. Free Spirit Fashion Jean Free Jean Giveaway orders take longer than a regular full price order. Please note: shipping and handling for the Free Jean Giveaway begins as soon as the customers submits the order. If they placed an order for free jeans or shirts, the fee paid is for the shipping and handling. We have had some manufacturing delays in the past which has caused free jean orders to be late. We are currently making arrangements to manufacture more styles We were hoping to have backorders shipped by August but due to the overload we were not able to. We are working very hard to get all free jeans orders shipped. Our goal is to make sure everyone gets their free jeans. If the customers does not wish to wait any longer they click the link below. We agree that it has been a long wait and we want to say thank you for all of the customers who have ordered. This was just a promotion. NOT A SCAM OR FRAUD. We are no longer taking new orders. Due to the backorders we can no longer estimate delivery times on remaining orders. Our goal is to make sure everyone gets their free jeans. Refund link http://freeSpiritJeans.com/refund2.htm For support please visit our website at http://www.FreeSpiritJeans.com Sincerely, FreeSpiritJeans.com Account Support Team
