- Report: #64113
Complaint Review: Fleet Bank Platinum Mastercard - Wilmington Delaware
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Author Not Confirmed
Why?
Fleet Bank Platinum Mastercard
www.fleet.com Wilmington, 19850 Delaware, U.S.A.
Phone:
800-925-8601
Web:
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Business Rating:
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Fleet Bank Platinum Mastercard Card terms "update" ripoff, raising interest rates for no reason Wilmington Delaware
Many credit card companies are doing this now. My credit is flawless, not a single late payment. I get a "update in terms" letter, and after digging around I find that they are raising my interest rate for no reason.
After navigating the phone system menu game, the helpful customer service rep reads a canned statement about how because I'm a valued customer, they won't raise my rate. Bottom line, send out an obscure letter and hope people don't notice the rate increase until it's too late, but if they bother to call and complain, then play the nice guy and let them keep their rate. These banks have no conscience or morals.
Steve
portland, Maine
U.S.A.
After navigating the phone system menu game, the helpful customer service rep reads a canned statement about how because I'm a valued customer, they won't raise my rate. Bottom line, send out an obscure letter and hope people don't notice the rate increase until it's too late, but if they bother to call and complain, then play the nice guy and let them keep their rate. These banks have no conscience or morals.
Steve
portland, Maine
U.S.A.
