- Report: #1179285
Complaint Review: Flagship Merchant Services - Thousand Oaks California
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Author Not Confirmed
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Flagship Merchant Services
Thousand Oaks, 91359 California, USA
Phone:
8003249825
Web:
www.flagshipmerchantservices.com
Categories:
Business Rating:
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Flagship Merchant Services Deceptive Practices...Fees Withdrawn after Several Cancellation Requests Thousand Oaks California
Several months after opening an account our company's client billing was outsourced to a sister company already having card processing in place. A polite, very businesslike request was made to close our account and terminate our service.
There was no acknowledgement from them. Fees continued to be withdrawn and new, never disclosed fees, with lame explanations attached. A second request with a more demanding language was ignored. Finally we paid a fee to have our bank set up a Denial of Payment.
Do yourself a favor. If you need services like this, deal with your local brick and mortar bank where you can interact with real people instead of a bunch of losers hiding behind their keyboards.
1 Updates & Rebuttals
Operations Department
CHARLESTOWN,Massachusetts,
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#2UPDATE Employee
Fri, December 12, 2014
We were unable to locate you in our system based on the information in this post. Please contact our office and ask for the operations department. We will do our best to rectify the issue at hand.
