- Report: #1326637
Complaint Review: Flagship Merchant Services - Internet
Reported By:
Michael -
Palm Desert, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Flagship Merchant Services
Internet, USA
Phone:
866-416-0244 Ext 180
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Flagship Merchant Services Martin Hyppolite fRaud, Credit card processing scam charlestown, MA Internet
My complaint is pretty much the same as all the other complaints on RipOff Report. I signed up for an account and was told it would only be 20.00 per month plus a percentage of the credit card charges that I ran. In 90 days, my monthly charge went up to 76.00 per month before I cancelled the account and had to close my bank account associated with the credit card processing. When I called, I was told by "customer service", who is apparently "I pay", that all charges had been disclosed to me and that they had a contract stating as such. Needless to say, I have not recieved a copy of the contract yet, but even then, when I inquired about the false representations made to me by Martin Hyppolite at Flagship Merchant Services, I was told that no such representations had been made.
Lesson: always do online research before contracting with credit card processing companies. Also, reviews from the Better Business Bureau evidence hundreds of complaints just like mine and others listed on this site.
1 Updates & Rebuttals
Operations Department
CHARLESTOWN,Massachusetts,
USA
Application
#2UPDATE Employee
Mon, October 24, 2016
We regret that this merchant did not fully understand all of the terms of the agreement. The customer contacted our company, and was then connected to an account representative who went over the rates and fees of our merchantservices. The customer then provided their personal and proprietary information to the representative to prefill an electronic application and begin the approval/activation process. The application was sent over for the customer to review at which point they are able to do an "e-signature" with their mouse and they then answer security questions based on their personal history pulled from public records.
