- Report: #1122422
Complaint Review: Flagship Merchant Services - Boston MA, 02210 Select State/Province
Reported By:
Marine service business -
Panacea, Florida,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Flagship Merchant Services
280 Summer St. Boston MA, 02210, Select State/Province, USA
Web:
www.flagshipmerchantservices.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Flagship Merchant Services Roam pay Will charge you until they empty your bank account and then will not let you terminate account! st.boston MA
I joined roam pay and flagship merchants under the understanding and agreement that I would only be charged $16 a month and the 0.38% and .19 cent per transaction. I had no problem with this, but they completely lied. They instanly started charging my account over fifty dollars month after month. Finally I called and went through the worst customer service relations I have ever expericed. Being hung up on over and over when I was even keeping my cool. Representatives with attitudes and putting me on terminal hold.
Chris ferro signed me up and told me he would help me with any issues, he never replied to emails and still will not call me back or ever pick up! I finally was told that I would get my money refunded a month ago and still have not seen a penny. They also said they would change my account settings so the charges would stop and I'm still getting billed over $50 every month and have not used the service but twice in the last five months!
Do not use this company, they will lie, and rape you financially. I still cannot even terminate my account, they keep hanging up on me!
1 Updates & Rebuttals
Operations Department
CHARLESTOWN,Massachusetts,
We'd like to assist
#2UPDATE Employee
Thu, June 05, 2014
We're sorry to hear of your negative experience, and we would certainly like to resolve this issue the best we can. We were unable to locate you in our system based on the information in this post. Please contact us directly at [email protected] and we will certainly address these matters.
