- Report: #1466644
Complaint Review: FISHBOWL INVENTORY - OREM UT
-
Author Not Confirmed
Why?
FISHBOWL INVENTORY
580 East Technology Ave. Building C, Suite 2500 OREM, 84097 UT, United States
Phone:
801-932-1100
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
FISHBOWL INVENTORY DO NOT BUY FISHBOWL INVENTORY OREM UT
HIGHLY ADVISE WILL NEVER RECOMMEND FISHBOWL INVENTORY TO ANY COMPANY TO USE. THE SOFTWARE/SYSTEM LACKS ANY COMMON SENSE FEATURES THAT ARE VERY COMMON TO THE INDIVIDUAL AND OTHER PROGRAMS. EX. CUSTOMER PO NUMBER SHOULD BE DISPLAYED ON TOP RIGHT HAND CORONER OF INVOICE NOT INPUT WITH CUSTOMER NAME AND INFO. BIN LOCATIONS ARE VERY DIFFICULT TO SETUP. WHEN INVENTORY IS OUT OF STOCK ON A PARTICULAR PART NUMBER, INSTEAD OF KEEPING THE BIN LOCATION AND SHOWING ZERO IN STOCK, FISHBOWL ERASES THE BIN LOCATION AND WILL SHOW NOTHING IN INVENTORY AS IF THE PART NEVER EXISTED. WHEN CREATING A NEW BIN LOCATION, YOU ENTER THE INFORMATION OF THAT SPECIFIC LOCATION, THEN TO SAVE IT AND SELECT IT YOU HAVE TO EXIT THE ENTIRE PROGRAM AND RE-LOG BACK IN. WHEN ADDING A PART INTO STOCK, THEY HAVE ALL THE COMMON STEPS WHEN INPUTING THE INFORMATION, BUT THEN HAVE YOU INPUT THE BIN LOCATION TWICE OPTIONS OF BIN LOCATION, MAIN RECEIVING, AND MAIN SHIPPING. THIS MAKES IS DIFFICULT WHEN RECEIVING PARTS FOR STOCK. THE SYSTEM IS SETUP ON AVERAGE COST, WHEN PRIOR OF FIRST PURCHASING FISHBOWL IT WAS VERY CLEAR TO USE LAST COST (UPDATED PRICING AT ALL TIMES) INSTEAD WITH AVERAGE COST THE SYSTEM MEETS THE PRICE IN THE MIDDLE. (EX. LAST PRICE WAS $5 NEW PRICE IS $10, FISHBOWL WILL AUTOMATICALLY SET THE COST TO $7. THIS ISSUE WAS BROUGHT TO THEIR ATTENTION AND THEIR RESPONSE WAS TO RESET UP THE PROGRAM TO BE MORE EFFECTIVE ON PRICE IT WOULD COST $4K-5K TO RECONFIGURE THE SYSTEM. SALES ORDERS ARE A 7-8 STEP PROCESS TO PROCESS OUT AN INVOICE. $500 TO CREATE A LABEL TO JUST HAVE A BIN LOCATION ON IT. THEIR SUPPORT TEAM/TECHS ARE DIFFICULT TO WORK WITH MOST OF THE TIME. OVERALL VERY DISAPPOINTED WITH FISHBOWL INVENTORY. DO NOT USE IF LOOKING TO RUN A RETAIL STORE.
