- Report: #19634
Complaint Review: First Premier Bank - Sioux Falls South Dakota
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Author Not Confirmed
Why?
First Premier Bank
PO Box 5519 Sioux Falls, 57117 South Dakota, U.S.A.
Phone:
800-395-9733
Web:
N/A
Categories:
Business Rating:
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First Premier Bank ripoff ripoff business from hell consumer rip-off fraud Sioux Falls South Dakota
I had a secured credit card with First Premier Bank, which I cancelled in February. I was told to pay a balance of $ 63.31 to close the account. I paid this amount and thought this would be the end.
In April I received another bill which did not show that I closed the account. Now I owed another $ 37.00. I called to find out what was wrong.
I learned that the amount I paid to have a secure credit card was not applied towards the balance, although I had requested this a month earlier. Now, because of their error, I owed late charges and fincance charges. I spoke with two different customer service iron maidens who kept telling me that I was in the wrong and that I had no recourse.
Had First Premier applied the secured amount towards the balance when I requested it, there would not have been a late fee, nor additional finance charges.
I feel exploited and ripped off. How can a business such as this one get away with bad business practices like that?
Camilla
Shasta, California
