• Report:  #3036

Complaint Review: first premier bank - sioux falls South Dakota

Reported By:
- 27106, NC,

first premier bank
po.box5524 sioux falls, 57117-9754 South Dakota, U.S.A.
Tell us has your experience with this business or person been good? What's this?
the future card is the end of your credit future i filled out a app. for a secured master card when i got to the part that said i hsd to send a 200 dollar deposit i stoped 2 weeks later i got a future card i called and asked if i had to send any money she said no when i used the card i found out that it had 173 dollar fee no one toled me about that i called and she said i could not cancl i would have to pay 178 dollars no mater what (rippoff)

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1 Updates & Rebuttals


South Dakota,
not a ripoff

#2UPDATE Employee

Sat, March 23, 2002

I WANTED TO LET EVERYONE KNOW THIS IS A GREAT PLACE TO WORK AND WE ARE VERY WILLING TO HELP OUR CONSUMERS REASTABLISH OR ESTABLISH POSITIVE CREDIT --AS FAR AS A SECURED CREDIT CARD THAT REQUIRES A SECURITY DEPOSIT Of $200- WE Cant send a credit card to the consumer without receiving that deposit,and with a secured acccount the fees are not $178.00-the fees may be that on an unsecured -which that maybe why you did receive the credit card w/out that deposit.a secured card requires an annual fee once a year/and a monthly participation fee. maybe for a small amount of $46.00 -if you were told that you were responsible for the $178.00 is only because the credit card had been used.as indicated on all of our applications.. if you as a consumer do not use the card,you are not responsible for the fees you just need to call customer service and we are more than willing to help you with any questions or concerns you may have. we treat all of our customers with respect and treat those as we would like to be treated we certainly DO NOT RIP ANY OF OUR CARD HOLDERS OFF-AS MANY OF US EMPLOYEES WE ALSO HAVE CREDIT CARDS FROM FIRST PREMIER BANK. AND IF ANY OF YOU RECEIVE A STATEMENT IN THE MAIL B/4 RECEIVING YOUR CARD PLEASE DON'T BE ALARMED YOUR CARD WILL BE FOLLOWING. TO REMIND OUR CONSUMERS ABOUT THE INITIAL FEES B/4 USING THE CARD.:)THANK YOU!

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