- Report: #1282084
Complaint Review: First Premier Bank Card - Internet
Reported By:
Rambo2 -
Westfield, North Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
First Premier Bank Card
Internet, USA
Phone:
800-987-3661_ext3403
Web:
https://www.mypremiercreditcard.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
First Premier Bank Card Fraudulent charges & after contacting them & telling them close account ; they send out another to a fraudelent person to run bill up & try to make you pay it Sioux Falls South Dakota
I logged on my online banking on 12/17 and noticed a ACH withdrawal of 737+ dollars ; Googled FPB & came to first Premier Bankcard ; Immediately called ; got a female rep. gave last 5 telephone numbers I had and she said none matched ; then all addresses dating back to 15 years ago she said no match ; I told her bullcrap I am sitting here looking at a bill from you right now with the 1st address I gave you that you have sent my bills to since 2012 ; got nowhere fast with her ; called back & pressed 5 for card fraud or theft ; I have all my cards on me at all times & have not been on the site for days prior to that ; did not have a bill due till 1/5/2016 of min. $52.00 or more ; sometimes I pay more ; they said they would kill the card and send another (to what address ; since none matched); still to receive it ; Had to go to bank and cancel account due to this trying to process not only on the 18th; all was well by the21st but showed again on the23rd ;
Funny thing to me all I got as an answer was your security team said password was used online nothing else they could do ; Well I think no one hacked my passwords & someone wanted some Christmas money that worked there due to the fact that 11 other sites I pay online are OK and 5 of them are also credit card companies ; if was online hacker they would be going for more than just one & why would a persone committing ID theft try to pay your bill off? ; I want this investigated & have not been able to log in to make payment since the 17th when this came to my attention; already contacted credit reporting agencies ,Federal Trade Commission & consulting an attorney tomorrow ; cost me mental anguish stressed out & due to the time between being removed the 1st and 2nd time at bank before 1 of overdraft fees were removed ; they finally started processing bills I paid online the weekend before & caused yet another fee in negative $1,76 due to this & 2 trips to bank to get straightened out all overdraft fees totaled 90 bucks ; Google your site and look at all the BAD reviews ; I need access to my account I was paying on time and sometimes early along with all my credit scores going all the way down to POOR over this & one way or another I am going to continue till satisfied dead number was ************6106 very ticked & got every right to be.
