Complaint Review: First National Credit Card - Legacy VISA - Omaha Nebraska

I also have a Legacy Visa out of Sioux Falls SD. I have had the same charges as described above but did get 1 of the late fees waived. I think if they had a way to pay online it would make it much easier for the customers to pay. Unfortunatly some of us have less than perfect credit and pay the price with high interest rates and extremly high fees. It may be upsetting to have to deal with but if we thought about our credit before we would not be in this position :).

I also have a Legacy Visa out of Sioux Falls SD. I have had the same charges as described above but did get 1 of the late fees waived. I think if they had a way to pay online it would make it much easier for the customers to pay. Unfortunatly some of us have less than perfect credit and pay the price with high interest rates and extremly high fees. It may be upsetting to have to deal with but if we thought about our credit before we would not be in this position :).

I also have a Legacy Visa out of Sioux Falls SD. I have had the same charges as described above but did get 1 of the late fees waived. I think if they had a way to pay online it would make it much easier for the customers to pay. Unfortunatly some of us have less than perfect credit and pay the price with high interest rates and extremly high fees. It may be upsetting to have to deal with but if we thought about our credit before we would not be in this position :).

I have one thing to say about this credit card company is that I pay my bills online. When I access my statement on line it said minimum payment due 30.00 dollars. However, I was over the limit of 33.00 dollars because of a previous over limit fee. I asked them why it does not show minimum payment due 33.00 dollars plus the minimum amount due. I told them that it is very misleading and should be fixed. They had no answer. I believe that they do that on purpose to get the fees out of people. The online statements are very misleading. Other than that I have had no problems with them. Example: (from my actual statement) Balance as of 06/15/06: $ 283.45 View Transaction History Available Credit: $ -33 Credit Limit: $ 250 Minimum Payment Due:$ 30.00 Payments ********** Payment Due Date: 06/30/06 View Payment History Last Payment Amount: $ 60.00 Last Payment Posted: 05/18/06 Last Statement Balance: $ 283.45 Last Statement Date: 06/05/06 So from this, if you could only afford the minimum due you would look at this and think my minimum payment is 30.00... Thats what I will pay.

This is in response to the statements made regarding the Legacy Visa, a card issued through First National Credit Card, a division of First National Bank Pierre, South Dakota. From your statement, your payments had to have been received more than 1-2 days after the due date. While a grace period is considered the time from a statement print date until that date it is due, a late fee is actually not charged unless a payment is not received before the next statement prints. The rule of mailing your payment 7-10 days early is one to live by. Just like you are not, we are also not responsible for the time it takes the United States Postal Service. All payments are posted within 24 hours of receipt, a regulation of Visa International. While your statement about "large profits" from late fees may be true, it is only true because of the type of business (the sub-prime) market we operate in, not because we hold payments. If payments are here when we expect them to be, this would not be an issue. And yes, the same rings true for the $175 total fees upon a first statement. This cost is unfortunately passed on to consumers due to the large rate of charge-offs we incur due to trying to help people re-establish credit. Furthermore, in response to the banks being related, the only similarity is our payment address of Omaha Neb. While were are soley operated out of South Dakota, the bank in Pierre and our credit operation out of Sioux Falls, we do not operate our own payment processing center. A large number of banks all utilize FDR's lockbox payment processing center in Omaha Nebraka. This would be the only reason that you would have to Omaha, Neb. addresses for two different banks. First National Omaha does indeed have their own operation and we are not associated whatsoever.

It is the RIGHT BANK. First National and Legacy Visa are ONE IN THE SAME. They have different addresses for payment, reporting, disputes and customer service. IF YOU Think that the address is incorrect - I can certainly add the other two to tie into previous Rip off reports!

This ripoff card is not issued by First National Bank of Omnaha. The First National Legacy Visa is issued by a bank with a mailing address in Sioux Falls, SD. The FNB Omaha is a very conservative bank that does not deal with subprime products.