debtsettler
Los Angeles,#2Author of original report
Mon, April 22, 2013
Imagine spending well over tens of thousands to start your first business. Then imagine being convinced by the Rep, after you told him exactly what your business is and how it works to be told no problem two weeks ago. Then imagine getting that exciting call three days later saying that underwriting your business has approved your application. (With absolutely no word from some RISK department or even a suggestion that they are following up).
My business is no different from businesses like derma businesses that offer more than one service for a discount, just like lazer hair removal, just like skin peels, or any such business where people would come back for several sessions to see optimal results.
Then to top it all off, (my dear friend who calls this BS aka Company Employee), Imagine standing with a customer trying to ring through a credit card to be told the company had cancelled your merchant account and left you standing there looking like a SHMUCK! If you can't imagine that, then why not take a good look in the mirror! Luckily, I have found other solutions Like SQUARE, PAYNET and several other companies that will take credit cards and they have dealt with hundreds of situations. And If I have to wait several weeks to get larger amounts of money it, it's worth it (but unlikely).
What FIRST DATA did to me was downright DISGUSTING. The service should NEVER have been approved if there was an issue in the first place.
And finally, because I'm NOT COMPLETELY FURIOUS, just merely VERY ANGRY, this is lucky for you, this will probably be as far as it goes.. Because, if I was completely angry, there would be a website at the top of google (did I mention I was a website developer), quoting what a RIP OFF this FIRST DATA company is, and how DANGEROUS it is to believe them when they say "Oh, All is well, Congratulations,you've been approved:.
Did I mention how rude Customer Service was, by never letting me even finish a sentence, just kept telling me to call another number. Oh dear, I must have forgot.
All in all a DISGUSTING APPROACH TO CUSTOMERS, who have many other things to worry about with the start of a business.
PUBLIC, you've been warned. You now now what to expect!!
The Insensitive Lobster
Santa Fe,#3Consumer Comment
Mon, April 22, 2013
You are definitely leaving out detail. You claim that this company closed your account "for absolutely no reason", but later on you say they gave you "a very lame excuse" why the account was closed. Well, which is it?
I'm not a business expert, but I highly doubt a company would close a customer's account for no reason, thus depriving themselves of the money they'd make off of that customer. Why don't you tell us what this "lame excuse" was? I gather you left that out because then you couldn't act like such a victim.