- Report: #566308
Complaint Review: First Data Merchant Services - colorodo springs Colorado
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Author Confirmed
Why?
First Data Merchant Services
PO Box 173845 Dever Co 80217 Coral Springs Florida colorodo springs, Colorado, United States of America
Phone:
877-2572094
Web:
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First Data Merchant Services with holding funds colorodo springs, Colorado
This company has with held over 11,000 dollars and will NOT release them even after complying with all the things they have asked us to do. not only did we do that but we have done it in an timely fashion. IN LESS THAN A WEEK!
THEY NOT ONLY GOT THE INFORMATION BUT SPOKE TO THE CREDIT CARD HOLD WHO IS THE ONE WHO RAN THEIR CARD! I contacted the BBB and filed a complaint If you have these issues do so also . If any one else is having these issues PLEASE PLEASE PLEASE contact me my entire lively hood is on the line!
THEY NOT ONLY GOT THE INFORMATION BUT SPOKE TO THE CREDIT CARD HOLD WHO IS THE ONE WHO RAN THEIR CARD! I contacted the BBB and filed a complaint If you have these issues do so also . If any one else is having these issues PLEASE PLEASE PLEASE contact me my entire lively hood is on the line!
1 Updates & Rebuttals
Jdovell
Winston,Georgia,
USA
Who can advise?
#2REBUTTAL Owner of company
Tue, February 09, 2010
We have a Merchant one account (M1). My story is really the same as all you guys, but I do feel for the ones that have had large sums put on hold. That could end most company in these times. I've been looking for a new merchant account and have heard a few people on here say they worked for a merchant services. So I ask the magic question...who are the reputable companies? I've heard nothing bad things about all the merchant companies. I called First Data and spoke to a sales person Monday. The guys was nice I explained how M1 has charged us over $400.00 in the past 6 months for the PCI Complies. He said " no way we charge only $40 a year." He called back three times in one day. He called back today and ask if I filled out the online form. I said no, I sent it over to our accounting department for review. I told him that our account with M1 would be up 3/1/10 the first time we talked. I didn't tell him that the online application he sent was really a contract, but I know it was. This a** hole was trying to make me fill out a contract trying to make think it was a application. It was wired how bad he wanted me to fill this form out with our bank info. I didn't tell him what I thought of his company, but at the end of the phone call the guys didn't even say by. This time the guy just hangs up. I'm very sorry to hear what has happen to you all and my heart goes out to you. But if we could get these blood sucking middle guys out, that would be a start. Please someone advise me on who can we trust? Thanks
