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  • Report:  #47775

Complaint Review: First Consumers National Bank - Beaverton Oregon

Reported By:
- york, Pennsylvania,
Submitted:
Updated:

First Consumers National Bank
9300 SW Gemini Dr Beaverton, 97060 Oregon, U.S.A.
Phone:
800-8763262
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I filed bankruptcy about one (1) year ago. Everything has gone well since. I purchased a new vehicle, etc. I have attributed this to my separation and pending divorce. My credit history prior to my wife was great. I received an offer from First Consumers National Bank out of Beaverton, OR. Sounded like a great offer, reestablish your credit..Great.

In good faith I paid the $45.00 deposit with a 300.00 credit limit. Since I have founded my self actively monitoring their account to avoid any service or late fees. I have spend many of dollars overniting envelopes to Consumers to avoid the $35.00 late fee. However, even with all my documented tracking slips of signed receipt from FEDEX they have continued to charge me late fees.

I only get paid so many times per month, and unfortunately, not been the same as their posting process. I understand, based on inquires with other vendors, that the Federal Law requires credit card payments to be posted to the account on the same dated of receipt. However, I am only one person. I want my money back. I do not and would not recommend this organization. I have tried to call their Customer Service regarding my recent payment, confirmation of receipt, however the line has been busy all day.

And today, I received a notice that my card is cancelled as of March 7, 2003. Is it something I did? I feel like I am working for these people. I hope they go out of business. If I ran my business like they did, well, I would be living in the streets. Sorry for the long documentary, hope it was interesting.

Thanks,

Mark

york, Pennsylvania
U.S.A.


4 Updates & Rebuttals

Ken

Rockport,
Massachusetts,
U.S.A.
Card cancelled as of March 7, 2003

#2Consumer Comment

Tue, March 04, 2003

Mark says that: " I received a notice that my card is cancelled as of March 7, 2003". I got one of these notices today in the mail. As of March 7th, my card is going to be cancelled too. I have never made a late payment and I always pay more than the minimum payment. Last week they even sent me a set of "checks" to charge towards my balance. I think the company is going under. I don't think it is anything that Mark did. I found this link that explains more: http://securities.stanford.edu/1026/SPGLA/ "According to a Press Release dated December 16, 2002, the complaint charges Spiegel, Inc., Spiegel Holdings, Inc. and certain officers and directors with issuing false and misleading statements concerning its business and financial condition. According to its press releases, throughout the Class Period, Spiegel was a 'leading international specialty retailer marketing fashionable apparel and home furnishings to customers through catalogs, e-commerce sites, and more than 600 specialty retail and outlet stores. The Spiegel Group's businesses include Eddie Bauer, Newport News, Spiegel and First Consumers National Bank.' Specifically, the complaint alleges that Spiegel's financial statements and results of operations were each and all false and misleading and prepared in violation of GAAP, including, but not limited to SFAS 140 'Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities', due to the fact that Spiegel's accounting of its credit card business improperly inflated its income and earnings, failed to account for increasing charge-offs, and grossly inflated the value of its securitized receivables." I've been on the phone trying to get through to their customer service for about an hour now and all I get are busy signals.


Ken

Rockport,
Massachusetts,
U.S.A.
Card cancelled as of March 7, 2003

#3Consumer Comment

Tue, March 04, 2003

Mark says that: " I received a notice that my card is cancelled as of March 7, 2003". I got one of these notices today in the mail. As of March 7th, my card is going to be cancelled too. I have never made a late payment and I always pay more than the minimum payment. Last week they even sent me a set of "checks" to charge towards my balance. I think the company is going under. I don't think it is anything that Mark did. I found this link that explains more: http://securities.stanford.edu/1026/SPGLA/ "According to a Press Release dated December 16, 2002, the complaint charges Spiegel, Inc., Spiegel Holdings, Inc. and certain officers and directors with issuing false and misleading statements concerning its business and financial condition. According to its press releases, throughout the Class Period, Spiegel was a 'leading international specialty retailer marketing fashionable apparel and home furnishings to customers through catalogs, e-commerce sites, and more than 600 specialty retail and outlet stores. The Spiegel Group's businesses include Eddie Bauer, Newport News, Spiegel and First Consumers National Bank.' Specifically, the complaint alleges that Spiegel's financial statements and results of operations were each and all false and misleading and prepared in violation of GAAP, including, but not limited to SFAS 140 'Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities', due to the fact that Spiegel's accounting of its credit card business improperly inflated its income and earnings, failed to account for increasing charge-offs, and grossly inflated the value of its securitized receivables." I've been on the phone trying to get through to their customer service for about an hour now and all I get are busy signals.


Ken

Rockport,
Massachusetts,
U.S.A.
Card cancelled as of March 7, 2003

#4Consumer Comment

Tue, March 04, 2003

Mark says that: " I received a notice that my card is cancelled as of March 7, 2003". I got one of these notices today in the mail. As of March 7th, my card is going to be cancelled too. I have never made a late payment and I always pay more than the minimum payment. Last week they even sent me a set of "checks" to charge towards my balance. I think the company is going under. I don't think it is anything that Mark did. I found this link that explains more: http://securities.stanford.edu/1026/SPGLA/ "According to a Press Release dated December 16, 2002, the complaint charges Spiegel, Inc., Spiegel Holdings, Inc. and certain officers and directors with issuing false and misleading statements concerning its business and financial condition. According to its press releases, throughout the Class Period, Spiegel was a 'leading international specialty retailer marketing fashionable apparel and home furnishings to customers through catalogs, e-commerce sites, and more than 600 specialty retail and outlet stores. The Spiegel Group's businesses include Eddie Bauer, Newport News, Spiegel and First Consumers National Bank.' Specifically, the complaint alleges that Spiegel's financial statements and results of operations were each and all false and misleading and prepared in violation of GAAP, including, but not limited to SFAS 140 'Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities', due to the fact that Spiegel's accounting of its credit card business improperly inflated its income and earnings, failed to account for increasing charge-offs, and grossly inflated the value of its securitized receivables." I've been on the phone trying to get through to their customer service for about an hour now and all I get are busy signals.


Ken

Rockport,
Massachusetts,
U.S.A.
Card cancelled as of March 7, 2003

#5Consumer Comment

Tue, March 04, 2003

Mark says that: " I received a notice that my card is cancelled as of March 7, 2003". I got one of these notices today in the mail. As of March 7th, my card is going to be cancelled too. I have never made a late payment and I always pay more than the minimum payment. Last week they even sent me a set of "checks" to charge towards my balance. I think the company is going under. I don't think it is anything that Mark did. I found this link that explains more: http://securities.stanford.edu/1026/SPGLA/ "According to a Press Release dated December 16, 2002, the complaint charges Spiegel, Inc., Spiegel Holdings, Inc. and certain officers and directors with issuing false and misleading statements concerning its business and financial condition. According to its press releases, throughout the Class Period, Spiegel was a 'leading international specialty retailer marketing fashionable apparel and home furnishings to customers through catalogs, e-commerce sites, and more than 600 specialty retail and outlet stores. The Spiegel Group's businesses include Eddie Bauer, Newport News, Spiegel and First Consumers National Bank.' Specifically, the complaint alleges that Spiegel's financial statements and results of operations were each and all false and misleading and prepared in violation of GAAP, including, but not limited to SFAS 140 'Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities', due to the fact that Spiegel's accounting of its credit card business improperly inflated its income and earnings, failed to account for increasing charge-offs, and grossly inflated the value of its securitized receivables." I've been on the phone trying to get through to their customer service for about an hour now and all I get are busy signals.

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