- Report: #21603
Complaint Review: First Capital Consumer - Toronto, Ontario
-
Author Not Confirmed
Why?
First Capital Consumer
2425 Eglinton Ave E. #218 Toronto,, N1K 5G8 Ontario, U.S.A.
Phone:
416-488-4664
Web:
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Business Rating:
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First Capital Consumer Group ripped me off $199 refused to return calls Toronto Ontario
On March 1st 2002, I received a call from Andrea of First Capital Consumer Group - 416-289-3668-saying that I have been approved for a mastercard with a $2500 credit line. ANd that I would receive the credit card within 2 weeks of the bank withdrawal.
On March 7th 2002, they took out $199 from my bank account. It's been more than 2 1/2 months - NOThing came. I tried calling them a total of more than 100 times, left messages and never got a returned call. When I did talk to someone on May 13th 2002, I was told to fax a letter, stating that I wanted a refund. I did that on May 15th 2002.
Then I called today, May 27th 2002 and spoke with an unbelieveably rude person by the name of Lucy who was taking me for an idiot. She put mt on hold for a long time, came back and said she found my record and that my fax has been sent to First Capital's Bank, pending a refund. Everything else, she didn't know. She didin't know anything at all. When I called back the 2nd time, trying to tape the conversation, she denied ever seeing my record.
Somebody, please if you know what to do, please help me.
Michele
Cambridge, Massachusetts
CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.
On March 7th 2002, they took out $199 from my bank account. It's been more than 2 1/2 months - NOThing came. I tried calling them a total of more than 100 times, left messages and never got a returned call. When I did talk to someone on May 13th 2002, I was told to fax a letter, stating that I wanted a refund. I did that on May 15th 2002.
Then I called today, May 27th 2002 and spoke with an unbelieveably rude person by the name of Lucy who was taking me for an idiot. She put mt on hold for a long time, came back and said she found my record and that my fax has been sent to First Capital's Bank, pending a refund. Everything else, she didn't know. She didin't know anything at all. When I called back the 2nd time, trying to tape the conversation, she denied ever seeing my record.
Somebody, please if you know what to do, please help me.
Michele
Cambridge, Massachusetts
CLICK HERE to read about Credit Card Scams... find out how to get your money back. Consumer makes harsh but accurate statements. *Rip-off Report Investigation follow-up provides valuable information.
