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  • Report:  #20749

Complaint Review: First Capital Consumer Group - Buffalo New York

Reported By:
- Catskill, NY,
Submitted:
Updated:

First Capital Consumer Group
229 Genessee St, Niagra Sq. Station Buffalo, 14201 New York, U.S.A.
Phone:
416-4884664
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I applied on line for a credit card through this company but when it asked for my checking account information, I decided not to go through with it.

I did not submit the application. A few days later in my email, I recieved a message from them that the card is waiting but they needed my checking account information. I did not reply.

A couple of days later, they called my house. My husband talked to them as I was not home at time. He gave them the information thinking that I had authorized them to take the money.

When I got home, he told me about it. I never authorized it. I called them back but only got their answering machine.

I left message as to who I was and that I did not authorize them to take the $199 out of my account. I also left my number and asked for them to call me back.

Well, they took the money anyway and I have not recieved the card as of yet. They took the money on April 25, 2002 and I have not received a card or call back from them as of yet. It has been over two weeks now. I am now going through the bank to see if they can get my money back or even get my card.

I have not been as successful as some people to actually talk to someone at the number of 416-488-4664. They are located in Buffalo, NY.

I would like to know who is in charge so that I can send them a letter or call them and tell them what is going on with their company.

Emma

Catskill, New York

Victims of First Capital Consumers Group to receive FULL Refund *UPDATED info ..Rip-off Report negotiates full reimbursement


3 Updates & Rebuttals


Chris

livermore,
California,
Some more Help

#3Consumer Suggestion

Mon, May 20, 2002

Here's another phone number you can call and YOU WILL TALK TO A REAL PERSON!! 416-488-7213
Hope this helps.


Meghann

Buffalo,
New York,
not in Buffalo

#4Consumer Comment

Mon, May 13, 2002

Emma,

The company is not located in Buffalo. The address the company provides is a "suite" at a post-office service in Buffalo. The 416 area code is Ontario; very likely Toronto or one of the suburbs. They use the Buffalo address to have a "U.S." address.

In any case, there are a ton of complaints about these folks on this site. Check them out: there will be other charges to your account & so far I haven't seen anyone who's figured out a way to stop them.

I suggest cancelling your chequing account & opening up a new one. Let your bank know about the charges so they don't allow them to try to charge on your old account (some banks charge a fee--like an overdraft--if an automatic withdrawal is attempted on an account you've closed).

Good luck...

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