- Report: #368167
Complaint Review: First Banks Inc. Melissa Bloodworth - Clayton Missouri
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First Banks Inc. Melissa Bloodworth
135 N. Meramec Avenue, Clayton, MO 63105 Clayton, 63105 Missouri, U.S.A.
Phone:
314-854-4600
Web:
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First Banks, Inc., Melissa Bloodworth Banks, rude service, rip-off of thousands of dollars Clayton Missouri
In April I learned that the First Bank of Clayton, Missouri, was to continue to charge my father's trust fund $2,500 per year (charged monthly) to "administer" the account. At that point the monies were over $14,400. I called the bank and was told by Melissa (the trust contact), "Oh, I was supposed to call you." I said I wanted to withdraw the money (which they had held -- in very secure holdings like bank CDs -- since my father's death in 1995).
She told me it would have to be done by their lawyer and it would cost me "about $2,000." I asked her what paperwork I needed, got my own lawyer, was charged $190 (which went up to $240 because of the First Banks' repeated delays), got the paperwork signed and returned. By this time the fund, of which I receive $500 a month, had dwindled considerably.
Numerous phone calls were answered rudely and/or ignored.
Last week -- the third week in August -- I got more paperwork from them. First Bank was charging me over $750 for their lawyer (for the one page document I had to sign), another fee of over $500 and one more dose for over $200. My final amount in the check (of which I have yet to receive) will be just over $9,400.
Melissa, the trust contact, was very rude to me throughout this process and I'm afraid this is the bank's policy, not hers. But how those funds could dwindle (through swindle I assume) by $5,000 in four months -- when I was paid only $2,000 in my $500 monthly stipend on which I depend to live -- is beyond me. I just wanted to pass this information along to anyone who is considering putting money into a trust fund with this organization. Don't do it. I'm sure my father is turning in his grave.
Lois
winger, Minnesota
U.S.A.
She told me it would have to be done by their lawyer and it would cost me "about $2,000." I asked her what paperwork I needed, got my own lawyer, was charged $190 (which went up to $240 because of the First Banks' repeated delays), got the paperwork signed and returned. By this time the fund, of which I receive $500 a month, had dwindled considerably.
Numerous phone calls were answered rudely and/or ignored.
Last week -- the third week in August -- I got more paperwork from them. First Bank was charging me over $750 for their lawyer (for the one page document I had to sign), another fee of over $500 and one more dose for over $200. My final amount in the check (of which I have yet to receive) will be just over $9,400.
Melissa, the trust contact, was very rude to me throughout this process and I'm afraid this is the bank's policy, not hers. But how those funds could dwindle (through swindle I assume) by $5,000 in four months -- when I was paid only $2,000 in my $500 monthly stipend on which I depend to live -- is beyond me. I just wanted to pass this information along to anyone who is considering putting money into a trust fund with this organization. Don't do it. I'm sure my father is turning in his grave.
Lois
winger, Minnesota
U.S.A.
