- Report: #1502051
Complaint Review: First American Home Warranty - West Hills CA
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Author Confirmed
Why?
First American Home Warranty
PO Box 8030 West Hills, 91309 CA, United States
Phone:
888-955-4415
Web:
https://homewarranty.firstam.com/
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
First American Home Warranty Dalia Acosta Claims Analyst Claims Evaluation Department They collected $450 premiums but left us with no water heater West Hills CA
This company is a scam. they sold us a policy to cover water heater replacement up to $1,500, the water heater leak and need replace, so this company made a shady deal with their contractor, they ask the contractor to chargem us directly $650 for "modifications" that we do not need, and they will pay the contracotr $175 for labor plus $300 for the water heater. (several licensed plumbers told us that no modification is needed) so instead of paying $1,500 to replace the water heater they did not want to pay more than $475 total; and when we told the warrantee company that no modification is needed they offer us a pay out of $360, which is good for absolutly nothing. what a scam. i wonder why the government is not prosecting them for fraud.
