- Report: #1484531
Complaint Review: First American Home Warranty - Santa Rosa California
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Author Not Confirmed
Why?
First American Home Warranty
Santa Rosa, California, United States
Web:
https://homewarranty.firstam.com/account/homeowner
Categories:
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First American Home Warranty Forces me to pay $75 service fee when no service was provided; never sent a contractor out on another claim Santa Rosa California
Company sends out the sketchiest two "plumbers" you could imagine. I had reported a plumbing stoppage but they looked in the toilet tank and that was it. I didn't stop them because I wanted them gone. I immediately complained and was told they would waive the $75. I didn't hear anything for at least a month, then I got hounded to pay the $75.00.
August 1st I filed a claim as I had no hot water. Two days later, still no contractor and no follow ups from them even though I was assured it was considered an emergency and someone would be out within 24 hours. That was a month ago.
Beware of this company. Do your research. They will scam you, talk rude to you (if you can understand them), and hire the bottom of the barrel vendors!
