We bought a house 6 months ago and the cheap sellers chose this home warranty company. We’ve had 8 basic wear and tear repair requests made and NONE of them were honored by this con artist company. This is a scam.
Every time we make a claim, we have a contractor tell us they'll do all they can, but First American Home Warranty will find a way to not honor the repair.
That is exactly what has happened EVERY. SINGLE. TIME. We've blown about $600 in service calls on these con artists. If you're buying a home, you should request another home warranty company, as you do have the choise. You've been warned.