- Report: #1270668
Complaint Review: First American Home Buyers Protection - Van Nuys, CA
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Author Confirmed
Why?
First American Home Buyers Protection
PO Box 10180 Van Nuys, CA, 91410-0180 USA
Phone:
1-800-992-3400
Web:
N/A
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First American Home Buyers Protection Home warranty, new home warranty Van Nuys, CA Texas
I purchased a new home owners warranty in good faith through First American Home Buyers Protection and will never do so again.
The repairs are never fixed and multiple trips have to be made; still, the problems are unresolved and First American Home Buyers Protection wants additional money in order to continue to resolved the failed repairs.I have had plumbing repairs and electrical...still unresolved.
Here is the latest example: when I turned my ceiling fan on it made a terrible humming noise, like there was some sort of electrical (buzzing) problem. I called the First Protection Home Buyers Warranty who advised the repair was covered. The electrical company came out and I paid them (out of pocket) $60 dollars for the repair. The electrician flipped the switch on and off three times and said I needed to replace the ceiling fan. Over the next 30 days or so, I purchased another ceiling fan, paid to have it installed only to have the same problem. I just got off the phone with First Protection Home Buyers Warranty and they said it would be another $60 dollars for a new service call to fix the same problem. I have been out $60 for the original warranty service call, $106 for a ceiling fan, $80 to install ceiling fan....total bill thus far $246 dollars. Now I am being asked to pay an additional $60 for another service call for a problem that was never resolved......bringing the total to $306.
Needless to say, I would have been better off by NOT having a home owners warranty plan!
Buyer Beware!
