I have called them 8 times to have a repairman come look at my dishwasher. Hold times are over 35 minutes. It asks you to leave a message and you wont lose your place in the queue and they will call you back---THEY HAVE NEVER CALLED ME BACK ONCE. Then, they referred me to their only dishwasher appliance person who only works part time. They can't service the DW after 1 PM so now I have to miss work after waiting 8 days for a lousy DW repair? They seriously do not have any one else who can do the work. I would be money ahead to just pay for someone to repair my dishwasher on my own any time after 3PM. What the heck am I paying them for?