- Report: #1157818
Complaint Review: First American Home Buyers Protection Corporation - Nationwide
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Author Not Confirmed
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First American Home Buyers Protection Corporation
Nationwide, USA
Phone:
8662947003
Web:
www.homewarranty.firstam.com
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Business Rating:
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First American Home Buyers Protection Corporation Incompetent Contractor and Charge Unreasonable Fee Pasadena Nationwide
My First American Home Buyers Protection Corporation (“First American” hereafter)’s protection plan was a gift from my realtor when I purchased my house. One day, I tried to put some ice into the waste disposer just to make sure it still functions and noted it was not working. I seldom cook so I’ve not used the kitchen’s waste disposer since I moved in. Even though I didn’t use it, I am sure the prior owner does. And the waste disposer was functioning properly at the time I moved it (I know that because I had a house inspector to check everything function before the purchase).
I read the contract and called First American. They sent a couple contractors the other days. They came in and played around the sink area for 10 minutes. They didn’t come in with tools like other mechanic so I was wondering what they were going to do to fix the disposer. One of the guys noted there were some dried foods stuck in there (note: very small amount like a piece or two dried stuffs as he showed me). Then, he told me the insurance policy will not cover this because there’s outside objects in there to cause the issue. I looked at them the whole 10 minutes and I know these guys don’t know anything. And they are surely lying in front of me. Common, it’s a waste disposer, of course, there’s outside objects (i.e. foods) in there.
Anyway, I said to them, fine and showed them the door. I think that would be all. Then, I called another mechanic to replace the waste disposer for $150 in total (including a new disposer and installation fee). What piss me off is that, First American sent me a bill of $60 for the services of two incompetent mechanics. They didn’t do anything and cover anything. Why I need to pay them? They’re threatening to send it to outside collector if I don’t pay up, which means some muscle guys may show up my door if I don’t pay up. What kind of crooked company it is? I don’t have time to deal with this kind of fraudster so I just paid (I know I should fight but I just don’t have the time). So, I want to tell my story. What I want to tell everybody is that be careful. Don’t buy from them! You will not get any coverage but troubles! Ask your realtor, don’t buy the coverage from First American. Good luck!
1 Updates & Rebuttals
Joe
San Jose,California,
Update on my Original Report
#2Author of original report
Mon, July 14, 2014
It's been about two weeks after I paid the fee to First American Home Buyers Protection Corporation (“First American” hereafter). and they cashed my check (of course). Now, I got a letter from their collection agent and asking me to pay. I am very angry to see this letter. What is going on with these fraudsters? I already made the payment. And now they're waste my time to call the collection agent to clear this incorrect outstanding that will surely hurt my credit? I know I have to find time to deal with this kind of unjustic. What a shame to this kind of business. Again, I just want to let everyone out there know and re-consider before you use them. You won't get protection but troubles.
Again, good luck!
