anonymous
nashville,#2Consumer Comment
Wed, December 19, 2012
i too experienced the same thing.. One month the tire is $49.99, the next same tire is $69.99 then buy 3 get 1 free... Total JOKE!!!
I went to the store you talked a/b by the McDonalds at nashboro village and had the WORST experience ever.. Store manager on his phone on facebook, sales person texting, and a/b 5 employees standing around smoking in the shop by a desk.. They called me a/b 3 hours later to tell me I needed $1200 worth of repairs and tires.. the tire part was only a/b $500 the rest "maintenance".. now my car only has 40,000 miles and just had last service at honda 5,000 miles prior and even asked a/b any maintenance due they said not untill 60,000 miles and that service was going to be a/b $400... Had the same services as they suggested plus 1 more thing.. Firestone is overpriced and needs to understand that "we" the people can't afford to fatten their paychecks by getting ripped off.. I will NEVER go there again, and have made every attempt I can to ensure my family & friends will not go their either... Plus my car smelt like cigarette smoke when I picked it up, and when I mentioned something a/b it to the mgr, he just acted as if everything was ok and hunky freaking dory.... Cost me $150 to have my honda detailed due to my oldest daughter has multiple health problems, and she was having problems breathhing when we put her in the car... SHAME on FIRESTONE and their CRAPPY customer service...