- Report: #1272210
Complaint Review: Fingerhut - Internet
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Author Not Confirmed
Why?
Fingerhut
Internet, USA
Web:
www.fingerhut.com
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Fingerhut DECEPTION MN Internet
Fingerhut sends out a mass email campaign around 2015 Holiday time. It reads.... 15% OFF SITEWIDE.
So, I go look through laptop computers as mine is old and may break down soon, so I want an upgrade. I fill out all the necessay places attempting to buy a 17" Dell Laptop with Windows 10 for arounf $570.00 and then add the final part...the online promo word to get 15% OFF. My promo code is rejected. I call Customer Service and stay on for thity minutes until I finally get someone to assist me. She points out that in the 15% OFF SITEWIDE ad, on the bottom of the ad in small letters is a list of about a dozen items that are exempt from the 15% off. They list computers, camera, tablets and on and on. Where I come from "SITEWIDE" means EVERYTHING the company sells . My contention is it is , AT LEAST, DECEPTIVE ADVERTISING, as you cannot use the "SITEWIDE" word, and then list about a dozen categories that the 15% off will not apply ! At best, what they have is "15% OFF-PARTIAL SITEWIDE"...but definitely not..."SITEWIDE".
Fingerhut is an online business that offers credit mainly to those with poor credit. They jack up the price of things, the laptop I tried to order was almost $200 MORE than any other computer seller and you get to pay it off monthly for, in my case, 19 months at $46.00 per month.
