Angela
St. Cloud,#2Consumer Suggestion
Thu, January 23, 2003
In response to the "rip-off" regarding Axsys National Bank/ Fingerhut, I would like to simply state for the record that knowledge is power. Having said this, I would like to point out that, in a typical revolving charge system, the billing is standard. If someone does not understand his or her statement, Customer Service numbers are provided. As far as the return, I am sorry to hear about the confusion and trouble. It has been my experience that most companies will not pay for your dissatisfaction with their product unless that dissatisfaction is caused by faulty merchandise. If your product was unsatisfactory because of faulty merchandise, communication solves everything and there are existing lines of communication to solve said problems. If your product was not faulty, as it says in the terms and conditions of your account, then the charges are yours as you are the one wishing to send the merchandise back. This is revolving charge- simply. If you have a problem, take action to fix it. If you can't fix it, pay for your merchandise and close the account.