Black Butterfly
atlanta,#2UPDATE Employee
Sat, September 29, 2012
The reason that we ask you to verify your information before beginning a discussion with you is based on the "3rd Party Disclosure Law" and for the protection of your personal information. The reason that we refer consumers to our website after they refuse to verify any information is to ease any of your anxiety that we may not be a "legit company". You will be able to find out alot of information from this website as to who you may owe a debt to.
I do not believe that the operator did not give her name because our calls are monitored and recorded for quality assurance and that is a requirement of our company standards. If the operator refused to give any other information is because she was abiding by the "3rd Party Disclosure Law". Again, this was to protect your personal information from being disclosed to anyone other than you.