- Report: #555527
Complaint Review: Financial Asset Management Systems - Atlanta Georgia
Reported By:
Lizz -
apo, Other, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Financial Asset Management Systems
PO Box 451409 Atlanta, Georgia, United States of America
Phone:
18005302613
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Financial Asset Management Systems Very unprofessional and rude. Said I was going to ruin my husband's military career Atlanta, Georgia
Financial Asset Management has been trying to contact me about an AT&T bill. I'm making payments on it now, through AT&T. They've been calling my mom's house, she told me about it and I called. They wanted my Banks routing number and my banking account number. I didn't feel comfortable giving it to them and asked if I could just make payments through AT&T. I told them that my husband was deployed and said I'd talk to him about it when he called me next. After I mentioned that, Benjamin Coleman (who I was speaking with), asked a smart a*s question about him being deployed and asked me my husband's rank and then asked if my husband was planning on ranking to SGT. When I told him my husband's rank he made a nasty little comment in a nasty little sarcastic tone and said "Well, that's pretty special, does he plan to rank up" I told him yes and then he just started harrasing me about it. My husband is nowhere listed on the AT&T bill, it is solely in my name and my social security number. Pretty much, according to Ben, it's going to be MY fault he doesn't get promoted. He told me that I better call them back about the matter. I called AT&T, told them what happened, and they said I did not need to go through Financial Asset any longer, I could just make my payments through AT&T.
Benjamin Coleman is a jerk and I feel sorry for anyone who has to deal with him. If you get him on the phone, ask to speak with someone else.
1 Updates & Rebuttals
Ebriggs
Atlanta,Georgia,
U.S.A.
Thanx You
#2UPDATE Employee
Thu, January 21, 2010
Thank you for your feedback regarding your experiences with our representative. We are deeply concerned about this interaction and, if possible, would greatly appreciate an opportunity to speak with you about this matter. With only a minimal amount of additional information, we may investigate this incident and take appropriate measures with your assistance.
You can reach me directly at (770) 438-5593.
Sincerely,
Office of the President
Financial Asset Management Systems, Inc.
