Dont make this your full time job. You will never get paid consistently ontime and risk possibly never getting paid regardless of expenses made. Barter maximum pay. These companies are saving 100's of thousands by not having a full time employees. Make them PAY. Take copious notes of whom , when and where you engage. Create a seperate folder in your email inbox when suprises come your way. Hold people accountable in writing Realize the two most important facts: Youre on your own. You may never get paid for the wo. Goodluck!
Marcus
Detroit,#2UPDATE EX-employee responds
Thu, January 03, 2019
Fieldnation will do whatever they can to protect the buyer. If you do work and the buyer does not want to PAY you, then Fieldnation will not do much to get you payment.
SO many ways to get screwed on here. Most quality techs will not work for FN. If you're a good tech, you can get a direct side agreement with GOOD buyers.
FN will take fees, provide you with almost no security and drive down wages to slave labor..
FN Technician
New York,#3Consumer Comment
Mon, August 08, 2016
Having been a tech with FN for about 20-30 work orders, I agree with the complaint.
They are making a ton of money at the expense of the techs.
Also, they are driving down the market rate of quality techs. I would recommend forming
a FREELANCERS union or BOYCOTT Fieldnation.
20YearTech
Research Triangle Park,#4UPDATE Employee
Tue, November 17, 2015
Yes, highly qualified field service technicians are putting out enormous volumes of quality work, and still living on less than $20,000 a year, and yes freelance platforms like Field Nation are right at the heart of this problem, but no, I do not believe that Field Nation is actually responsible for this condition. They are willing to exacerbate and profit on it, certainly, but the market condition itself has been created by lowball buyers and a constant influx of new, inexperienced technicians willing to work for those extraordinarily low rates.
This has actually created a downward spiral effect, where the quality of service is in rapid decline. Buyers lower their rates until only inexperienced techs are willing to take them, they do shoddy work, and then the more experienced providers now working at 1/4 the rates they were accustomed to just 10 years ago provide less attention to detail and therefore more shoddy work. This all feeds back into itself further lowering labor rates and decreasing quality in an ever downward spiral.
$22,500 a year is the federal poverty rate. You don't have any of the buyer's employees making $20k a year, nor any of the platform employees. All too often, a technician will go to fix a McDonalds, bring with him $12,000 worh of expensive tools, $100,000 worth of hard-won experience, and $5000 worth of material and replacement parts, and when the technician arrives on site the cashier is making more money than the tech.
The market is broken. Field Nation didn't break the market, however the design of their platform does help to exacerbate the inequities of this broken market. The problem is they are stuck between a rock and a hard place. Lets assume for the sake of discussion that Field Nation actually wants a balanced market where quality techs get paid properly. Any movement from where we are to that end-goal state would necessarily result in the buyers, the people providing cash money to the platform, paying more. So they have kind of painted themselves into a corner, and there is no good way out from here.
The end-game for this situation is ever spiralling lower payouts and lower job quality will eventually reduce Field Nation to irrelevance. When that vacuum starts to arise, another platform that ensures the quality of the technicians but costs more to do the work will become attractive to the end users.
Field Nation could mitigate this by tiering, make it more obvious which techs are high and low quality, and have silver gold and platinum technicians that have a different payment structure, as well as establishing a secret and anonymous buyer rating system that the techs can see, say at quality silver or gold or above; and open the buyer ID's for techs who haven't worked with them yet.
Although this mitigation would be very effective (instead of costing the buyer more you are adding value aded services that the customer will be willing to pay more for), I do not anticipate it's uptake. High grossing companies even in IT tend not to see the pothole until they actually hit it. For the providers I recommend printing flyers and going door to door to pick up new clients locally. When you are generating enough revenue to stand back and allow the platforms to hit bottom, the market will begin to recover, and techs will be able to eat again.
Mr.Foss
Buckeye,#5UPDATE EX-employee responds
Fri, March 21, 2014
I Agree 100% with this Posting, and this is how Fieldnation runs there business along with others. It is and will always be a Buyers sided market, as us Technicians are Disposable/Expendable..