- Report: #923869
Complaint Review: Federated Payments - Internet
-
Author Confirmed
Why?
Federated Payments
Internet, United States of America
Phone:
1-888-682-3363
Web:
www.federatedpaymants.com
Categories:
Business Rating:
(0)
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Federated Payments Global Payments Canada False promises when you sign with them!!!! Internet
Last year we where approached by the chamber of commerce Peachland who had am offer from a credit card processor. We made an appointment with their rep. He promised us the lowest possible rates, no extra costs or hidden fees and no cancellation fee if we decided to cancel.
We told him we were a seasonal business and would only require their services for 6 months a year. This would be no problem.
We signed a contract with him and he would send us a copie of it within 24 hours.
we never received a copy, furthermore when the first statement came in there were a lot ogf hidden fees and i calcullated that we paid almost 10% cost on our revenue.
I contacted him to solve this problem, he never called back.
They also lied to our chamber of commerce, they have now stopped using them also.
When i finally got a call back the representative had already left the company, the same with his supervisor.
The new representative said he knew nothing about those promises but would resolve the issue asap.
He never called back and we could not reach him.
I called customer service for the 10 th time and finally got an answer, they would stop my contract without a penalty, the only thiing I had to do was send them a closure form.
I did this last week.
Today they took $500 out of my account!!!!!!!!!!!!!!!
This is organised crime, somebody should stop them.
The only word that comes to mind is .... thieves......
Whatever you do do not use them.
I will make it my lives work to warn everybody about this firm.
We told him we were a seasonal business and would only require their services for 6 months a year. This would be no problem.
We signed a contract with him and he would send us a copie of it within 24 hours.
we never received a copy, furthermore when the first statement came in there were a lot ogf hidden fees and i calcullated that we paid almost 10% cost on our revenue.
I contacted him to solve this problem, he never called back.
They also lied to our chamber of commerce, they have now stopped using them also.
When i finally got a call back the representative had already left the company, the same with his supervisor.
The new representative said he knew nothing about those promises but would resolve the issue asap.
He never called back and we could not reach him.
I called customer service for the 10 th time and finally got an answer, they would stop my contract without a penalty, the only thiing I had to do was send them a closure form.
I did this last week.
Today they took $500 out of my account!!!!!!!!!!!!!!!
This is organised crime, somebody should stop them.
The only word that comes to mind is .... thieves......
Whatever you do do not use them.
I will make it my lives work to warn everybody about this firm.
