- Report: #44004
Complaint Review: FCNB - Portland Oregon
-
Author Not Confirmed
Why?
FCNB
P.O. Box3910 Portland, 97208-3910 Oregon, U.S.A.
Phone:
800-876-3262
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
First Consumers National Bank FCNB ripoff business from hell Portland Oregon
First Consumers National Bank, FCNB EDDIE BAUER SPIEGEL NEWPORT NEWS ripoff!!!!!!! How can this company post the fees the do, why doesnt someone stop them? outlandish ripoff late fees the business that doesnt give a dam Portland Oregon .....
I have had a problem with First Consumers National Banks credit card for about a year now. My problem started in June when I was told that I didnt need to make a minimum payment. Odd I thought, but what the heck.
The following month I received an over the limit charge because the finance charges brought me over my limit. With each call to their customer service (term used loosely) center, I was never given the correct amount to pay to keep my balance below its limit enough so that the finance charges wouldnt send it over again.
Even thought I would ask, Will this be enough of a payment to cover finance charges? They would always say yes. Were they lying on purpose?
For four months I would call, get an amount to send and receive over the limit fees anyway. My last amount to pay was $170.00, for which I sent $200.00 instead. Most of the phone calls to the customer service center were NOT recorded or logged! Scary! I guess they do that so you cant prove how nasty they are on the phone to you.
Heres another scary thought: They can access your account and not have it be logged in anyway!
They are refusing to take the over the limit charges off even though it was their fault. Had they given me correct amounts to pay, there wouldnt have been a problem. Ive since canceled the card because of this problem.
Has anyone else had bad dealings with First Consumers National Bank? They are affiliated with Eddie Bauer, Spiegel and Newport News too, so if you possess credit cards for any of those companies BEWARE!
I have since reported FCNB to the Better Business Bureau and have received a letter from FCNB saying they reviewed my account at the request of the BBB and find that the charges that were placed on my account were in full compliance with their credit card agreement that I signed and agreed to and will NOT remove them.
The Better Business Bureau located in Oregon would not help me further and will not respond to my emails and phone calls. Are they in this too? Do they get a kick back from FCNB?
Everyone beware of FCNB, Eddie Bauer, Spiegel, & Newport News!
Michael
Schenectady, New York
U.S.A.
Click here to read other Rip Off Reports on First Consumers National Bank FCNB
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, its paid for!
I have had a problem with First Consumers National Banks credit card for about a year now. My problem started in June when I was told that I didnt need to make a minimum payment. Odd I thought, but what the heck.
The following month I received an over the limit charge because the finance charges brought me over my limit. With each call to their customer service (term used loosely) center, I was never given the correct amount to pay to keep my balance below its limit enough so that the finance charges wouldnt send it over again.
Even thought I would ask, Will this be enough of a payment to cover finance charges? They would always say yes. Were they lying on purpose?
For four months I would call, get an amount to send and receive over the limit fees anyway. My last amount to pay was $170.00, for which I sent $200.00 instead. Most of the phone calls to the customer service center were NOT recorded or logged! Scary! I guess they do that so you cant prove how nasty they are on the phone to you.
Heres another scary thought: They can access your account and not have it be logged in anyway!
They are refusing to take the over the limit charges off even though it was their fault. Had they given me correct amounts to pay, there wouldnt have been a problem. Ive since canceled the card because of this problem.
Has anyone else had bad dealings with First Consumers National Bank? They are affiliated with Eddie Bauer, Spiegel and Newport News too, so if you possess credit cards for any of those companies BEWARE!
I have since reported FCNB to the Better Business Bureau and have received a letter from FCNB saying they reviewed my account at the request of the BBB and find that the charges that were placed on my account were in full compliance with their credit card agreement that I signed and agreed to and will NOT remove them.
The Better Business Bureau located in Oregon would not help me further and will not respond to my emails and phone calls. Are they in this too? Do they get a kick back from FCNB?
Everyone beware of FCNB, Eddie Bauer, Spiegel, & Newport News!
Michael
Schenectady, New York
U.S.A.
Click here to read other Rip Off Reports on First Consumers National Bank FCNB
STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, its paid for!
