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  • Report:  #365846

Complaint Review: Fashion Bug - Waldorf Maryland

Reported By:
- waldorf, Maryland,
Submitted:
Updated:

Fashion Bug
3011 Festival Way Waldorf, 20601 Maryland, U.S.A.
Phone:
301-9329409
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
lets start i have been shopping at fashion bug for most of my life i always run in there when i get a coupon. i spent over hundred dollars i have a coupon for thirty dollars off hundred so a good deal right i thought so i never seen this lady working befor i handed her my coupon she must can see she stared at it for ever she say thers a new rule you cant use your coupon because some of youre stuff is clearence i told it does not say no clearence she called a store employee named ruby to help her tell me i cant use my coupon i said i just used one they were they changed the rules in three days i yeah right they were so rude i told them i wanted the number to they manger they gave me number to another fashion bug store i think they treated me poorly becaues they just felt like they could and get away with it

Tippy

waldorf, Maryland

U.S.A.


7 Updates & Rebuttals

Jessz

Keyport,
New Jersey,
U.S.A.
number to another store

#2UPDATE EX-employee responds

Wed, March 25, 2009

this is about the employee giving you a number for another store. when someone asks for the district managers phone number you do get the number to another store and that store is usually the DM's base store where you can contact them. really all that you needed to do was ask whoever answered the phone to speak with the DM and if he/she was not their ask them how you can reach them.


Fashionbugguy

Sidney,
Ohio,
U.S.A.
cupon

#3UPDATE Employee

Mon, November 17, 2008

Hi i work for fashion Bug Most cupons work on clarence unless stated The only reason you would have not been able to use the cupon would be if the clarence was 40% or higher otherwise you should have been able to use this cupon!


Fashionbugguy

Sidney,
Ohio,
U.S.A.
cupon

#4UPDATE Employee

Mon, November 17, 2008

Hi i work for fashion Bug Most cupons work on clarence unless stated The only reason you would have not been able to use the cupon would be if the clarence was 40% or higher otherwise you should have been able to use this cupon!


Fashionbugguy

Sidney,
Ohio,
U.S.A.
cupon

#5UPDATE Employee

Mon, November 17, 2008

Hi i work for fashion Bug Most cupons work on clarence unless stated The only reason you would have not been able to use the cupon would be if the clarence was 40% or higher otherwise you should have been able to use this cupon!


Fashionbugguy

Sidney,
Ohio,
U.S.A.
cupon

#6UPDATE Employee

Mon, November 17, 2008

Hi i work for fashion Bug Most cupons work on clarence unless stated The only reason you would have not been able to use the cupon would be if the clarence was 40% or higher otherwise you should have been able to use this cupon!


Fbmanager118

Lebanon,
Connecticut,
U.S.A.
Read the coupons before you shop

#7UPDATE Employee

Tue, September 02, 2008

Fashion Bug has coupons ALL the time. I know because I am a Store Mananger. EVERY coupon that Fashion Bug issues has a small section on the bottom with all the exclusions. You can VERY rarely use coupons on merchandise that is 40% off or higher. The cleareance merchandise has been 40% - 50% off for almost a month now, so that most likely is the reason that you could not use your coupon. The individual associate did not send you the coupon and then change the terms. They were on the coupon but you didn't bother to read them. We have this issue ALL the time because people come in and think that they are going to get $150 of stuff for $20.. This is a company, we are trying to make money. The coupons are intended to bring customers into the store to get a discount on new merchandise that is not yet on sale. Yes, we would love to give everybbody the deal of a lifetime, but if we did that with every customer there would be no more Fashion Bug stores for you to shop at.


Christine

Racine,
Wisconsin,
U.S.A.
Please

#8Consumer Suggestion

Fri, August 22, 2008

Try to use some punctuation and capitalization. Having one long run-on sentence makes it very hard to understand what you're complaining about.

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