Complaint Review: Fashion Bug - Ashland Massachusetts

They definitely do need your license because the computer asks for all your information and if not typed into the computer then you cannot receive a refund so as for your "BULLYING" comment... HA HA i must laugh.. why would a employee bully you about your license??? OOOOO I HAVE YOUR LICENSE IM GONNA COME TO YOUR HOUSE AND MAKE YOU BUY THE CLOTHES BACK OOOOO ILLEGALNESS.. riiiiiiiiiiight.

Fashion Bug does ask for your driver's license when making a cash or credit memo return. Regardless of what others have said, the reasoning behind that is to keep employees honest. The only information entered into the "system" is your name, which is already there probably, and your address. So if you have any form of identification that has that information with your picture, they are required to take that too. The district manager randomly selects several of these returns and sends postcards to the customer asking about their "return experience". The majority of people do not even respond, the ones that do respond usually have not made a return and don't know what in the world is going on. The district manager then will target the employee that made the return and accuse them of stealing from the store by way of fraudlent returns. This store is always harping on fradulent something ..... returns, credit card applications, etc. I was accused of it all when I worked there, as were everyone else in the store. Of course our district manager was a pill to begin with. The bottom line is, they have a right to ask for identification regardless of Where in the world you are. It does not have to be your driver's license however.

Paranoia has nothing to do with is Steve, being an informed consumer does. I'm not sure how things work for you in Florida, but in my state a policy has to be clearly stated. The store policy does not indicate this, it does not say if you buy items with cash we require you give us your license in order to get a refund, I work for the state Steve, I know my rights, Mass has some of the best consumer laws in the US. Let me make this perfectly clear to you, In my state, your policy has to be clearly posted in order for your to require it from your customers. I work for the state, I know my rights. Fashion Bugs fraud issue is not my concern, but informed consumers are! Steve, why are you so concerned about a female retail store chain in my state? I'm stating facts, not fantasy. Stores have to follow state rules, and regulations. This store didn't do that. If you look at the total of my posts here I have 3 or 4. Why are you so concerned, when I have stated facts? Just so your know, this will be my last response to you. You can believe what you want. Have a nice day

Linda, There is nothing illegal about requiring picture ID in the return of items for cash. It is simply to help avoid fraud. They track how much stuff you bring back. Think about this scenario. A cash customer buys something and tosses the reciept. You pick up the reciept. Then you go into the store and shoplift the items on the reciept. Then, a few days later you go back and try to get cash for the stolen items. This is a very common scam. They are protecting themselves. And, MOST major stores do this now. Just because they ask for your information does not mean they are going to sell it. You are paranoid.

I don't know about other people, but I don't want junk mail. Most compaines sell your info, they pay good money for info on your license. I'm not sure about identity theft in your state, but in mine license info is a problem. Alot of people's license number is their social security number.

I don't know about other people, but I don't want junk mail. Most compaines sell your info, they pay good money for info on your license. I'm not sure about identity theft in your state, but in mine license info is a problem. Alot of people's license number is their social security number.

I don't know about other people, but I don't want junk mail. Most compaines sell your info, they pay good money for info on your license. I'm not sure about identity theft in your state, but in mine license info is a problem. Alot of people's license number is their social security number.

This is from the Mass Gov site; Some Examples Although each case is judged on its own merits, some examples of unfair or deceptive practices that might fall under Chapter 93A would be when: A business charges a consumer higher rates than the marked, published or advertised price. The refund/return policy is not clearly posted where it can be readily noticed and understood. A business does not meet its warranty agreement. A business fails to tell you relevant information regarding your product or service or misleads you in any way. A business uses "Bait and Switch" advertising - a technique by which the seller advertises an item for sale at a particularly good price or terms but does not really want to sell that item. The seller discourages the purchase of the advertised item and instead tries to convince the buyer to purchase a different item for a higher price or on less favorable terms. Does this answer your question?

This is from the Mass Gov site; Some Examples Although each case is judged on its own merits, some examples of unfair or deceptive practices that might fall under Chapter 93A would be when: A business charges a consumer higher rates than the marked, published or advertised price. The refund/return policy is not clearly posted where it can be readily noticed and understood. A business does not meet its warranty agreement. A business fails to tell you relevant information regarding your product or service or misleads you in any way. A business uses "Bait and Switch" advertising - a technique by which the seller advertises an item for sale at a particularly good price or terms but does not really want to sell that item. The seller discourages the purchase of the advertised item and instead tries to convince the buyer to purchase a different item for a higher price or on less favorable terms. Does this answer your question?

This is from the Mass Gov site; Some Examples Although each case is judged on its own merits, some examples of unfair or deceptive practices that might fall under Chapter 93A would be when: A business charges a consumer higher rates than the marked, published or advertised price. The refund/return policy is not clearly posted where it can be readily noticed and understood. A business does not meet its warranty agreement. A business fails to tell you relevant information regarding your product or service or misleads you in any way. A business uses "Bait and Switch" advertising - a technique by which the seller advertises an item for sale at a particularly good price or terms but does not really want to sell that item. The seller discourages the purchase of the advertised item and instead tries to convince the buyer to purchase a different item for a higher price or on less favorable terms. Does this answer your question?

Why don't you want to show your license?

Please provide the exact article and section of law that states that it is "illegal" to require ID when issuing a cash refund. Since you know for a fact that it is "illegal" and all ...