- Report: #21788
Complaint Review: FA Richards & Associates - Houston Texas
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Author Not Confirmed
Why?
FA Richards & Associates
10500 NW Freeway Suite 230 Houston, 77092 Texas, U.S.A.
Phone:
713-956-5093
Web:
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FA Richards & Associates (FARA) is deceptive ripoff company. Houston, Texas
If you are a business owner and are considering hiring a claims company (TPA) 3rd party administrator-DO NOT HIRE OR CONSIDER THESE FOLKS.
The Houston Branch Manager Shirley Fritch is a decieptful & dishonest person. The turn over rate within this office is very frequent every month or two. This management style is so poor and illegal that numerous complaints and possible lawsuits have been filed. Basic Federal labor guidelines (break time and meals) are not followed.
This small company makes a poor attempt to compete with well known honest reputale claims companies however due to the poor managment of the Houston. Numerous vendors which this company deals with are not paid in a timely fashion and this company has had complaints from the Texas Stae Insuance Comission and the Texas State Worker's Comission (due to various causes) The claims are handled by overworked & underpaid claims adjusters. The manager places unreasonable work loads (file loads) on the claims adjusters and it is a set up for failure.
I was employed by this company thankfully I was not supervised by this individual however she was under the false impression she was my supervisor. I reported her to the corporate office and in the usual fashion nothing was done thefore I resigned. When Ms Fritch was informed of this she immediately packed my peronal items and very poorly did not inform any of my clients.
NOW THIS IS TRUE MANAGEMENT AT ITS BEST. I am now employed by a very large reputable company where such activty is not tolerated. I hope to warn others of the business activities of this office.
Mary
Houston, Texas
The Houston Branch Manager Shirley Fritch is a decieptful & dishonest person. The turn over rate within this office is very frequent every month or two. This management style is so poor and illegal that numerous complaints and possible lawsuits have been filed. Basic Federal labor guidelines (break time and meals) are not followed.
This small company makes a poor attempt to compete with well known honest reputale claims companies however due to the poor managment of the Houston. Numerous vendors which this company deals with are not paid in a timely fashion and this company has had complaints from the Texas Stae Insuance Comission and the Texas State Worker's Comission (due to various causes) The claims are handled by overworked & underpaid claims adjusters. The manager places unreasonable work loads (file loads) on the claims adjusters and it is a set up for failure.
I was employed by this company thankfully I was not supervised by this individual however she was under the false impression she was my supervisor. I reported her to the corporate office and in the usual fashion nothing was done thefore I resigned. When Ms Fritch was informed of this she immediately packed my peronal items and very poorly did not inform any of my clients.
NOW THIS IS TRUE MANAGEMENT AT ITS BEST. I am now employed by a very large reputable company where such activty is not tolerated. I hope to warn others of the business activities of this office.
Mary
Houston, Texas
1 Updates & Rebuttals
Mary
Houston,Texas,
U.S.A.
I hereby retract each of the statements
#2Author of original report
Tue, January 14, 2003
"I hereby retract each of the statements I posted on this website about FA Richard & Associates (FARA) and Ms. Shirley Fritch. Those statements were false and defamatory. My comments that Ms. Fritch is deceitful and dishonest were wrong. My suggestion that FARA or Ms. Fritch acted illegally in the operation of the Houston office of FARA was uncalled for and incorrect. I made all of those statements right after I resigned from FARA or Ms. Fritch acted illegally in the operation of the Houston office of FARA was uncalled for and incorrect. I made all of those statements right after I resigned from FARA and at a time I was upset and bitter about leaving the company.
I sincerely apologize for everything I said in my earlier posting and I regret ever having posted anything about FARA or Ms. Fritch on this website. Noone should make any decision about hiring FARA based on anything I said in that posting. To my knowlege FARA provides great service to its clients, many of whom it has served for many years.
