- Report: #1030284
Complaint Review: Excel Telecommunications/ Paging - Phoenix Arizona
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Author Not Confirmed
Why?
Excel Telecommunications/ Paging
P.O. Box 78549 Phoenix, 85062-8549 Arizona, U.S.A.
Phone:
888-487-7247
Web:
N/A
Categories:
Business Rating:
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Excel Telecommunications/ Paging ripoff, did not send written contract/ terms & agreement/ overcharging, unstisfactory service Phoenix Arizona
I had ordered 2 two-way pagers over the phone. They charged me $187.38 full payment for 2 pagers which I paid with with a credit card.
The service, they said is $17.95 per month per pager plus tax. I agreed to that and only that which I would pay monthly. I am now being charged my regular monthly payment, tax, and on top of that, a monthly installment fee which I never agreed to pay & which I don't even know what it is for.
Representatives I have spoken to said that I have 3 more monthly installments of $10.82 per pager. They have said that this was included in the contract which thay have never sent me a copy of. I have called them twice asking for an explanation about this and nobody has ever given me a clear explantion & I still haven't received the copy of the terms & agreement that I have requested.
I need to get out of this contract or they should do something about this. Something definitely needs to be done to correct this erroneous business practice.
Rho
Vallejo, California
U.S.A.
The service, they said is $17.95 per month per pager plus tax. I agreed to that and only that which I would pay monthly. I am now being charged my regular monthly payment, tax, and on top of that, a monthly installment fee which I never agreed to pay & which I don't even know what it is for.
Representatives I have spoken to said that I have 3 more monthly installments of $10.82 per pager. They have said that this was included in the contract which thay have never sent me a copy of. I have called them twice asking for an explanation about this and nobody has ever given me a clear explantion & I still haven't received the copy of the terms & agreement that I have requested.
I need to get out of this contract or they should do something about this. Something definitely needs to be done to correct this erroneous business practice.
Rho
Vallejo, California
U.S.A.
