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  • Report:  #1154081

Complaint Review: exact data - Chicago Illinois

Reported By:
JASON - BIRMINGHAM, Alabama,
Submitted:
Updated:

exact data
328 S. Jefferson street suite 550 Chicago, 60661 Illinois, USA
Phone:
312 229 5449
Web:
exact data
Tell us has your experience with this business or person been good? What's this?

Exact Data contacted me by phone and sold me approx. 3500 leads for $300.00. These were supposed to be people who had recently gone on-line to inquire about getting a new roof or roof repair. I told them that I would purchase this only if they promised to release these names to me in increments per my request so that I would have time to contact these people and then get the most recent on-line inquieries. The salesmen, Tony Toledo,went to his supervisor, Hillel Lipson, and they approved it. The first list was E-mailed to me and I began contacting these people. Not one of them knew anything about going on-line to inquire about roofing. Then to make matters worse exact data rushed me the rest of my entire list that I had not requested. Then what they called their client support coordinator,Tamiya Goggins, contacted me with a canned speech saying there was nothing they could do to help me and basicly told me to stick it. This company did not do one thing that they promised and gave me a phoney list of names that I could have gotten from any city phone book. 



1 Updates & Rebuttals

Exact Data

Chicago,
Illinois,
Follow Up

#2REBUTTAL Owner of company

Sun, December 14, 2014

Jason Dennis purchased 3,600 names, email and postal addresses, and phone numbers for people living within a 35 mile radius of zip code 35209. The list was fulfilled from a large, national database. The client’s primary complaint is that the list didn’t work for his marketing effort, not that it was not accurate. According to notes in our CRM, Jason last contacted the company in September, 2014 to discuss a different list.

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