- Report: #301569
Complaint Review: Everhome Mortgage Company - Jacksonville Florida
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Author Confirmed
Why?
Everhome Mortgage Company
P.o.box 2167 Jacksonville, 32232 Florida, U.S.A.
Phone:
800-2757171
Web:
N/A
Categories:
Business Rating:
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Everhome Mortgage Company In May 2007 I had sent two payments for May-June and july when I sent my normal payment to Everhome they sent it back to me and stated that I had own them 9 months payments. Foreclosure Jacksonville Florida
Like I was saying I was with netbank and they went out of business last time two payments I sent to netbank was in May of 2007 for May and June. they sent a letter stated that starting June my regular payment will have to be send to Everhome. I wanted to sent my payment a little early so my midlle of june I sent my regular payment to Everhome they sent it back with a letter stated I own them 9 months payments that my house didn't have any insurance and I own attorney fee too. I called everhome and sent them all prove of payment that was made for the whole year.
When I called they transferred me to foreclosure dept and attorney office and spoke to a Miss Chritina Anthonio she said was working on it to find out my money gone and what Netbank did to my payment until now everytime I called it's the same thing they can't get in touch with Netbank.
They had also sent me a paper stated that I didn't have insurance in my house I had to called ny insurance to sent them prove my house was covered for the whole year.
Rachel
Riverdale, Georgia
U.S.A.
When I called they transferred me to foreclosure dept and attorney office and spoke to a Miss Chritina Anthonio she said was working on it to find out my money gone and what Netbank did to my payment until now everytime I called it's the same thing they can't get in touch with Netbank.
They had also sent me a paper stated that I didn't have insurance in my house I had to called ny insurance to sent them prove my house was covered for the whole year.
Rachel
Riverdale, Georgia
U.S.A.
1 Updates & Rebuttals
Awteltelaw
Jacksonville,Florida,
U.S.A.
Mismanaged Net Bank Acquisition
#2UPDATE Employee
Tue, May 27, 2008
This is primarly due to the acquisitions departments poor management and the poor transfer of loans in the Netbank Acquisition. The Sr. Manager of the acquisitions department is Angelo Esposito. He is directly responsible for this huge foul up. He has very little acquisitions experience other than working a few years at EverHome. He can be reached at [email protected]. His office number is 904-470-2893. John Gronert is Angelos right hand man. Again he came to EverHome with no acquisitions experience. His email is [email protected]. His office number is 904-281-2443. Angelos and Johns boss is Carolyn Cragg. Her boss is Michael Kostner. Johns wife Alice Gronert is the Sr. VP over Customer (NO) Service. She can be reached at [email protected]. I hope that this helps.
