- Report: #1185492
Complaint Review: eppicard services - Nationwide
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Author Not Confirmed
Why?
eppicard services
Nationwide, USA
Phone:
18667296159
Web:
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eppicard services I filed a report with eppicard services back in April of 2013 after my Texas debit card as well as my id my social security cards along with my childrens documents.Dallas Nationwide
I also filed a report with the police department in Phoenix Az. who determined that there has definetly been fraundulent activity on my card as well as possible identiy fraud/theft. I contacted the claims department for Eppicard Services who then initiated an investigation that was supposed to be resolved within a 90 day period max. Its now Oct. of 2014 and the claim is yet to be resolved. after speaking to at least 50 plus supervisors in the claims department i have now after all this time have flat out informed me that they just flat out refuse to reslove this matter none the less it has been actually proved to be fraudulent activity on this ACOOUNT. tHIS IS ABSOULTLY ABSURRED!!!!!!!!!!!!! Im not sure exactly where to start with this one but i am in need of legal advice asap! I am a single mother of 5 and when this fraud occured it actually caused me and my children to lose our home and we have still not recovered from this and as a customer of the texas debit card AND EPPICARD SERVICES for quit some time this is unacceptable customer service and leadership especially on a fraud claim that has been proven by reliable sources such as Phoenix police department. Im in need of advice asap!!!!!!!!!!!!!!!!!!!!!!!!!!
