- Report: #913524
Complaint Review: EppiCard JP Morgan Bank - Internet
Reported By:
Paula -
Pompano Beach, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
EppiCard JP Morgan Bank
2649 florida Internet, United States of America
Phone:
18775671768
Web:
www.eppicard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
EppiCard JP Morgan Bank EppiCard Of Florida The company charges you 25 cents any time you call weather you check the balance or speak tp customer service Internet
I use the florida eppicard from jp morgan bank for child support disbursment and everytime you check the system. Your told by the message it is down and when you call the system weather it,s through customer service or balance check. So today 07/17/2012 i called trying to get to customer service. But instead kept being asked for a social and pin then when you donot put in the phone hangs up. so finall i just hit the number that says my card was damaged the behold here comes a nice nasty young lady so after giving out all the the she said no i will refund the 75 cents to me i said ok then asked her when will the site be up again she told me just info. she tells me to hold comes back but wait i hear some tell her you can only give her back 75 cents. so she comes back and says mam i am sorry we canot fefund the charges so i say let me speak to your supervisor.So get the the supervisor i explain the problem then i was told well i was rude and either i can hang up the phone or listen so i said to her i have heard you but which one of you lying child support she says well i can have the charges refunded. BUT BEING A SMART BUT she says oh you have to speak to the rep again and aplogies i said what let me speak to your supervisor and i was transferred to the same nice nasty rep and tried to tell me i was cursing now i told her no you heard the tv and let me speak to another supervisor She said she would fix it then i asked when would the site be up she said it wold be a message on their i said ok she told me to have a nice evenig i told her the same. JP MORGAN COMPANY BANK DEBIT CARD IS AWFULSO IS THEIR CUSTOMER SERVCE.
to and hung up
to and hung up
1 Updates & Rebuttals
Anonymous for the people
Alabama,Florida debit card services
#2General Comment
Sun, May 12, 2013
Florida debit card services, for child support and unemployment is not affiliated with jpmorgan chase. They're part of ACS State and local government solutions now known as XEROX State & Local Government Solutions. See the following attachment from their privacy notifications found on www.eppicard.com as for the charges simply avoid them by selecting another method of payment. The government contracts with that company being that it's more cost efficient than Chase, thus Xerox makes their money by charging for fees that your state refuses to pay on your behalf.
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