- Report: #1434131
Complaint Review: Ephamere - Internet
Reported By:
Phyllis -
Loganville, Georgia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Ephamere
Internet, United States
Web:
Categories:
Business Rating:
(0)
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Ephamere EphaSKin EphaEye Keeps sending me eye and face serum that I did not authorize or order.
I contacted this business with the phone number 888--636-1356 and spoke with a person who identified herself as Layla. She had a heavy Jamaican accent. She never said the company name, "Customer Service". She asked me what I was calling about. I told her I wanted to return 3 boxes of products that I didn't order and do not want. She tried to ask me questions (from a script) about my face products and my decisions to cancel my subscription.
I told I never signed up for a subscription for face and eye products. She answered that I did. I told her I do not want these products and I want my money back -- that I didn't authorize charges for. She said she is canceling my subscription and will refund my credit card for the amount of $89.06 the last shipment of two boxes of products. Also told me I should receive an email confirmation stating this.
I have just checked my email and I have received emails stating that my account/subscriptions have been canceled and my credit card has been refunded for two credits of $44.53. Here is their contact information that was on my email: Customer Service team. Stay Young and Beautiful! The Ephamere Beauty Team Questions? Please contact us at (888) 340-2258
