- Report: #1390723
Complaint Review: ENTERPRISE RENT- A- CAR - Nationwide
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ENTERPRISE RENT- A- CAR
Nationwide, USA
Phone:
8663003238
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ENTERPRISE RENT- A- CAR - [email protected] Enterprise rent a car send me a bill for $1,578.88 for damages to a rental vehicle that i did not cause P O BOX 843369 Kansas City MO USA 64184 Nationwide
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I rented a car from enterprise rent-a-car on 12/16/2016 at my local branch S.F and on my way to L.A my car broke down on the freeway, It just died it wouldn't move but the mortor was still runnig it made some noises like the rear tires did not turn but i manage to get off the freeway luckly it was near a off ramp, Repoted the probelm to interprise the person on the phone sid that the couldnt do nothin till the next day these was at 6:PM and luckly ther was a motel rigth ther so i rented a room i called again 11:PM, Someone else on the phone told me that he will send a tow truck to pick me and the car to get an other veicle the tow truck driver couldnt find the problem with the car he manage to load the car on the truck and took the car to LAX the only one open at 3:AM, Pick up the replacement car nobody to check the car at 3:30 AM and the person at the desk said these the only car we have a really dirty and crapy litle car She just give me the keys and said here you go, So i left did my business and retuned the car to my location and i told the manager at the desk in San Francisco the problems i had with car and my trip and she was very courteous and dismiss all the charges, Wish i was not specting, 12 days later i got on the mail a bill for $1,578.88 for damages that i didn't do a body damage plus a mehanical damages that the car had a (RECALL FROM FACTORY) I have all the paper work to prove it , But because i was the last person using the car it was my responsability to pay for it, Totaly wrong, I got a attorney to sue for damages and time waisted in all the research i have done I have contacted the T.V station to make a report on these escamers because olot a people have been scam I have told my family and friends my horror story not to rent from enterprice or dollar they are the same.
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
EnterpriseCares
#2UPDATE Employee
Tue, August 08, 2017
- MRG,
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We’ve noted your comments and we would like to have the opportunity to look into this concern for you. Please send us a detailed email to [email protected] include the exact rental location, your contact telephone number, your claims, rental agreement or reservation numbers and any further information regarding your experience with us.
We look forward to hearing from you.
Regards,
Carol H.
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