- Report: #1442111
Complaint Review: Enterprise DRU - Kansas city MO
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Author Not Confirmed
Why?
Enterprise DRU
P O Box 801988 Kansas city, 64180 MO, United States
Phone:
8663004407 ext 4641
Web:
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Enterprise DRU After two months for a simple claim , they credit to a wrong claim and closed the case Kansas city MO
Had a minor accident with enterprise rental car while the car was parked in the parking lot. The other party left a note and contacted her insurance company. I called enterpise a few times to follow up and I was told I have done what I need to do. Now two months later I got an email from them saying the claim is closed but I noticed that my deductible was not credited back to me as promised. When I called, I was told they credited it to a wrong claim. Yesterday when I called to see what is going on with the claim and the person who handles my claim was not there and his voice mail box was full. I am out of word for how professional they are!!!!!!!!!!!
