- Report: #347711
Complaint Review: Enhanced Services Billing Inc. - San Antonio Texas
-
Author Confirmed
Why?
Enhanced Services Billing Inc.
10500 Heritage Drive Suite 200 San Antonio, 78216-3631 Texas, U.S.A.
Phone:
888-298-3724
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Enhanced Services Billing, Inc. $12.95 CHARGED TO MY PHONE BILL WITHOUT AUTHORIZATION San Antonio Texas
My phone bill is close to the same amount every month. My July bill arrived with an extra $12.95 charge from "Rocket Communications" shown on page 2, but shown on page 1 as "Enhanced Services Billing Inc." This was unauthorized and not ordered. I have no idea what "services" they provide. By placing a search for Enhanced Services Billing Inc I learned that other people posted the same problem.
Calling the phone company is useless. They say they have to put through charges from anyone who sends them to AT&T.
Contacting Enhanced Billing Services is a runaround. I read about some people who were scammed larger amounts than I was and it tooks months to resolve. This is my first month dealing with this problem. I hope to get the charge removed. I plan to pay my phone bill, minus the $12.95 and dispute the charge from "Rocket Communications" aka "Enhanced Billing Services, Inc.
Mary
Oak Brook, Illinois
U.S.A.
Calling the phone company is useless. They say they have to put through charges from anyone who sends them to AT&T.
Contacting Enhanced Billing Services is a runaround. I read about some people who were scammed larger amounts than I was and it tooks months to resolve. This is my first month dealing with this problem. I hope to get the charge removed. I plan to pay my phone bill, minus the $12.95 and dispute the charge from "Rocket Communications" aka "Enhanced Billing Services, Inc.
Mary
Oak Brook, Illinois
U.S.A.
