- Report: #1163034
Complaint Review: Enerbank USA - Internet
-
Author Not Confirmed
Why?
Enerbank USA
Internet, USA
Web:
enerbankusa.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Enerbank USA Enerbank enerbank, enerbank usa, interest, misleading, deceiving, payoff, same as cash salt lake, utah Internet
Enerbank USA, says same as cash, as long as you pay them back in one year. They MEAN YOU HAVE TO PAY ALL THE PRINCIPAL AND INTEREST, before your paid off, Your interest will be refunded. So say you borrow $10,000 AT 17% you have to pay $11,700 in a years time for zero interest. These are like then old loans where the bsnks would not let people pay off loans without paying ALL INTEREST OF ENTIRE ORIGINAL LOAN. Practice dates back to 1800s, my opinion. When you send payoff payment, send two months ahead of time. ;) Best to save cash yourself and not go into what could be - HIGH INTEREST DEBT, HOOK , LINE AND SINKER.
1 Updates & Rebuttals
AGibson
Salt Lake City,Utah,
EnerBank Response
#2UPDATE Employee
Mon, July 21, 2014
Thank you for bringing this matter to our attention. Our goal is 100% customer satisfaction. If the full principal balance of your "Same as Cash" loan (only the amount you borrowed) is repaid on or before the Same as Cash expiration date, all accrued interest will be waived. As explained in your Note and Disclosure Statement, should you choose not to repay the full amount borrowed during the Same as Cash period, then the loan will turn into a traditional installment loan with monthly payments in the amount disclosed. Additionally, to help our customers avoid paying interest on Same as Cash loans, we send two to four letters reminding them that their expiration date is approaching. Your feedback is very important to us. Unfortunately, we do not have enough informaiton to call you and address your concerns directly. Please call us at 1-888-390-1220 Mon-Fri 9:00 Am to 8:00 PM ET if you would like to further discuss the matter. EnerBank USA maintains an "A+" rating with the Better Business Bureau, and to us, even one unhappy customer is one too many.
