- Report: #1414548
Complaint Review: Empire Today - Commack New York
Reported By:
Alexander -
Sayville, New York, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Empire Today
Commack, New York, United States
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Empire Today Empire Carpets and Blinds Sold me a defective product and never return to repair after several attempts Commack New York
I have reported Empire to the BBB and the state. I have scheduled 3 appointments for a repair of the defective blinds I purchased (+$1,000) and each time there was a no call or no show. I have called and have not had my calls returned to me. I have taken off of work on three occasions for their serviceman and nothing. Empire Today is one of the worst, unreliable, and dishonest companies I have ever dealt with.
1 Updates & Rebuttals
CustomerSupport
Northlake,Illinois,
United States
Note from Empire
#2UPDATE Employee
Fri, December 01, 2017
Dear Alex,
We're sorry to hear that your blinds are in need of repair, and we apologize for the lack of follow up that you've received. We'll be in touch with you shortly to discuss your concerns.
Thank you for your patience.
