- Report: #50218
Complaint Review: EMERGE Mastercard - Columbus Georgia
-
Author Not Confirmed
Why?
EMERGE Mastercard
Po Box 23034 Columbus, 31902-3034 Georgia, U.S.A.
Phone:
866-705-3603
Web:
N/A
Categories:
Business Rating:
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EMERGE Mastercard PROVIDIAN claim they never received payment mailed 1 week in advance deceptive Rip-off company Columbus Georgia
I WAS ORIGINALLY A PROVIDIAN GOLDCARD HOLDER,I ALWAYS
MADE MY PAYMENTS ON TIME AND OFTEN TWICE A WEEK.
IN NOVEMBER WHEN TRYING TO MAKE AN ONLINE PAYMENT, THE
PROVIDIAN WEBSITE NOTIFIED ME THAT MY ACCOUNTS WERE
AQUIRED BY EMERGE, THUS PROMPTING ME TO CLICK ON THERE
LINK,THE CONTACT NUMBER SHOWN WAS AN AUTOMATED
NUMBER, WHICH DID NOT HAVE ANY INFORMATION ABOUT MY
ACCOUNT.
I SPOKE TO AN EMERGE REP WHICH COULD NOT FIND MY ACCOUNT
AND SUGGESTED I CALL PROVIDIAN AND FIND OUT WHAT
HAPPENED TO MY ACCOUNT. PROVIDIAN STATED I WOULD HAVE TO
CALL EMERGE "GET THE PICTURE"?,.
IN DECEMBER I FINALLY RECEIVED A STATEMENT FROM EMERGE
SHOWING I WAS LATE ,I WAS NEVER LATE WITH PROVIDIAN, BUT
I REALLY FEEL EMERGE HAD TO MAKE THERE MONEY ON ME.
JANUARY,THEY SENT ME A NASTY LETTER STATING PER MY
AGREEMENT WITH THEM, DEMANDING I SEND THERE STATED
AMOUNT OF 135.00 OR THEY WOULD DEMAND THE ENTIRE BALANCE
DUE.
I NEVER SIGNED AN AGREEMENT WITH THEM, ALTHOUGH I AM
HONORING MY DEBT. IT WAS THERE MISTAKE WHICH THEY WILL
NOT ADMIT, THEY ALSO REPORTED ME TO THE CREDIT BUREAUS
LATE 30-61 DAYS LATE, IS THIS LEGAL ? I PAID THE MINIMUM
THEY DEMANDED.
THIS MONTH I SENT A CHECK ACCOMPANIED WITH A LETTER A
WHOLE WEEK IN ADVANCE, STATING NOT TO CASH UNTIL THE DUE
DATE,WHICH WAS NOT THE PROBLEM.
THEY CALLED ME AT WORK ASKING WHY DID I NOT MAKE A
PAYMENT FOR THE MONTH OF MARCH ,THREE DAYS AFTER THE DUE
DATE, MY BLOOD PRESSURE WENT THROUGH THE ROOF AFTER
ARGUING WITH THEM ABOUT MARCHS PAYMENT. THEY CLAIMED
THEY NEVER RECEIVED SUCH PAYMENT AND WHERE INSISTANT
THAT I CALL MY BANK ,TO PROVE THERE POINT,BUT SOMETHING
TELLS ME THEY DID RECEIVE MY CHECK WAY ON TIME, IT ONLY
TAKES ONE DAY FROM WHERE I LIVE.
YET AGAIN ANOTHER $29.00 LATE FEE PLUS FINANCE CHARGES
ON TOP OF THAT THEY HAVE TO ILLEGALY CHARGE. "TO ALL OUT
THERE WITH EMERGE SEND YOUR PAYMENTS CERTIFIED RETURN
RECEIPT TO COVER YOUR A.."
BUY THE WAY, I AM CONTACTING THE ATTORNEY GENERAL IN
BOTH STATES AMONG OTHER ORGANIZATION TO INVESTIGATE
EMERGES DECEPTFUL PRACTICE.
CONGA
lauderhill, Florida
U.S.A.
MADE MY PAYMENTS ON TIME AND OFTEN TWICE A WEEK.
IN NOVEMBER WHEN TRYING TO MAKE AN ONLINE PAYMENT, THE
PROVIDIAN WEBSITE NOTIFIED ME THAT MY ACCOUNTS WERE
AQUIRED BY EMERGE, THUS PROMPTING ME TO CLICK ON THERE
LINK,THE CONTACT NUMBER SHOWN WAS AN AUTOMATED
NUMBER, WHICH DID NOT HAVE ANY INFORMATION ABOUT MY
ACCOUNT.
I SPOKE TO AN EMERGE REP WHICH COULD NOT FIND MY ACCOUNT
AND SUGGESTED I CALL PROVIDIAN AND FIND OUT WHAT
HAPPENED TO MY ACCOUNT. PROVIDIAN STATED I WOULD HAVE TO
CALL EMERGE "GET THE PICTURE"?,.
IN DECEMBER I FINALLY RECEIVED A STATEMENT FROM EMERGE
SHOWING I WAS LATE ,I WAS NEVER LATE WITH PROVIDIAN, BUT
I REALLY FEEL EMERGE HAD TO MAKE THERE MONEY ON ME.
JANUARY,THEY SENT ME A NASTY LETTER STATING PER MY
AGREEMENT WITH THEM, DEMANDING I SEND THERE STATED
AMOUNT OF 135.00 OR THEY WOULD DEMAND THE ENTIRE BALANCE
DUE.
I NEVER SIGNED AN AGREEMENT WITH THEM, ALTHOUGH I AM
HONORING MY DEBT. IT WAS THERE MISTAKE WHICH THEY WILL
NOT ADMIT, THEY ALSO REPORTED ME TO THE CREDIT BUREAUS
LATE 30-61 DAYS LATE, IS THIS LEGAL ? I PAID THE MINIMUM
THEY DEMANDED.
THIS MONTH I SENT A CHECK ACCOMPANIED WITH A LETTER A
WHOLE WEEK IN ADVANCE, STATING NOT TO CASH UNTIL THE DUE
DATE,WHICH WAS NOT THE PROBLEM.
THEY CALLED ME AT WORK ASKING WHY DID I NOT MAKE A
PAYMENT FOR THE MONTH OF MARCH ,THREE DAYS AFTER THE DUE
DATE, MY BLOOD PRESSURE WENT THROUGH THE ROOF AFTER
ARGUING WITH THEM ABOUT MARCHS PAYMENT. THEY CLAIMED
THEY NEVER RECEIVED SUCH PAYMENT AND WHERE INSISTANT
THAT I CALL MY BANK ,TO PROVE THERE POINT,BUT SOMETHING
TELLS ME THEY DID RECEIVE MY CHECK WAY ON TIME, IT ONLY
TAKES ONE DAY FROM WHERE I LIVE.
YET AGAIN ANOTHER $29.00 LATE FEE PLUS FINANCE CHARGES
ON TOP OF THAT THEY HAVE TO ILLEGALY CHARGE. "TO ALL OUT
THERE WITH EMERGE SEND YOUR PAYMENTS CERTIFIED RETURN
RECEIPT TO COVER YOUR A.."
BUY THE WAY, I AM CONTACTING THE ATTORNEY GENERAL IN
BOTH STATES AMONG OTHER ORGANIZATION TO INVESTIGATE
EMERGES DECEPTFUL PRACTICE.
CONGA
lauderhill, Florida
U.S.A.
