- Report: #59960
Complaint Review: Emerge Mastercard (aka) Providian Financial - Dallas Texas
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Author Not Confirmed
Why?
Emerge Mastercard (aka) Providian Financial
P.O Box Only Dallas, 75266 Texas, U.S.A.
Phone:
866-705-3603
Web:
N/A
Categories:
Business Rating:
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Emerge Mastercard (aka) Providian Financial ripoff- Illegal tranfer of account victimized many consumers Dallas Texas
I have been treated the same as the others. My account was transferred to a different company or a different division of the same company. My intrest rate was nearly doubled and I can not afford to pay off my balance. I was not even informed of this transfer so, when I went to pay my bill online they told me that my account was transfered and relayed no further information about it. They told me to contact the customer support and I was unable to get throught to them for several days. They can not do this. I never signed a contract allowing them do so. This has to be an illegal action and must be stopped.
Brian
Phx, Arizona
U.S.A.
Brian
Phx, Arizona
U.S.A.
2 Updates & Rebuttals
Rosie'
El Paso,Texas,
U.S.A.
change in terms
#2UPDATE EX-employee responds
Sun, May 09, 2004
If you read your terms and conditions you woyuld know that a company has the right to sell your account at any time. Unfortunatly most consumers dont read the fine line.
Marlena
Miami,Florida,
U.S.A.
Providian Account Sold To Emerge
#3Consumer Comment
Tue, July 29, 2003
Just as all the others, I had a Providian account for 2 years that was in good standing including credit increases...I then opened a "get smart" mastercard from Providian, which was also in good standing and was then transfered to Emerge for a huge interest increase. I tried contacting their customer care department but there service was horrible and sent a letter closing my account. They are still charging me almost 30% interest, even though my credit report clearly shows no delinqincies or late payments on either account... This matter is very frustrating. There should be a way to protect the consumer.
