- Report: #1452776
Complaint Review: Embessy suites - Chattanooga Tennessee
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Embessy suites
2321 lifestyle way Chattanooga, 37421 Tennessee, United States
Phone:
14236025100
Web:
embessysuites3.hilton.com
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Embessy suites Embassy suites Chattanooga Charge for dog hair, embrassment over service dog Chattanooga Tennessee
Embassy Suites guard embarrassed me when he detained me over my clearly marked service dog!! I was charged $250. for a very small amount of dog hair on the couch. Sheets were unwashed with dried sperm on them!! We asked housekeeping to please change them and she said she didn’t speak English! We told the front desk but nothing was done. The General Manager is a smart a**.
1 Updates & Rebuttals
Quarterman
Florence,South Carolina,
United States
They made it right
#2Author of original report
Tue, July 24, 2018
Embessy Suites, after I contacted the owner made everything right. Tehy refunded the charge on my account for the dog hair. They even called and said they were sorry. They balso gave me a free night off my bill for the trouble we had. They were real concerded about the service dog and the guard and said that would never happen again. I am fine now, thank Ripeoff Report.
