- Report: #179173
Complaint Review: Emachines - Gateway - Irvine California
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Author Confirmed
Why?
Emachines - Gateway
7567 Irvine Center Drive Irvine, 92618 California, U.S.A.
Phone:
949-471-7000
Web:
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Emachines - Gateway rebate ripoff complaint uncooperative Irvine California
I purchased a emachines computer (they are now owned by Gateway) in November. Less than 30 days later, I mailed my rebate forms with the appropriate UPC codes, receipts, etc. However, emachines rejected my refund stating that I did not postmark it within the 30 days.
I have contacted Gateway and emachines. They have not responded. I emailed the company that handles the rebates. They did not respond.
Where is my $50 rebate that I was promised????
I have talked to others who have received rejections for the same reason (even though they mailed them in time), and I have read where other people have had the same problems with emachines and Gateway.
I believe the the retailers (in this case Circuit City), should stop advertising these rebates. I believe that the FCC should stop Gateway/emachines from advertising.
This is an old fashioned "bait and switch," which is illegal.
I warn everybody out there---do not by items by emachines or Gateway expecting to receive a rebate. Either expect to pay the actual price (without rebate), or do not buy from them at all!
Lana
Dayton, Ohio
U.S.A.
I have contacted Gateway and emachines. They have not responded. I emailed the company that handles the rebates. They did not respond.
Where is my $50 rebate that I was promised????
I have talked to others who have received rejections for the same reason (even though they mailed them in time), and I have read where other people have had the same problems with emachines and Gateway.
I believe the the retailers (in this case Circuit City), should stop advertising these rebates. I believe that the FCC should stop Gateway/emachines from advertising.
This is an old fashioned "bait and switch," which is illegal.
I warn everybody out there---do not by items by emachines or Gateway expecting to receive a rebate. Either expect to pay the actual price (without rebate), or do not buy from them at all!
Lana
Dayton, Ohio
U.S.A.
