- Report: #416787
Complaint Review: Elite Moving & Storage - Las Vegas Nevada
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Elite Moving & Storage
5025 S Eastern Ave Las Vegas, 89119 Nevada, U.S.A.
Phone:
702-367-9191
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Elite Moving And StorageElite Moving & Storage Shady moving company increases costs when they arrive at home Las Vegas Nevada
I contacted Elite Moving and Storage to move from Las Vegas to California-got a quote from Suzie that was acceptable. She tells me how wonderful they company is and how much we will love the service. We get a phone call a day early asking if they can come start the packing. Michael, the foreman shows up and tells us, after inspecting the house, that it will actually be $5900 for the move, not the $3500 we were originally quoted.
He then makes a phone call, supposedly to his dispatcher, who drops the price to $5500. We say no, we have a quote for $3500 from Suzie. I call her, and of course she isn't in the office. We tell Michael he cannot start to pack until we resolve this. He leaves. I have phoned Suzie 5 times, never gotten a return call, cannot get anyone to answer the phone and have not gotten our deposit back.
This is the WORST excuse for a moving company-I would encourage anyone who is looking for a moving comanpy to use anyone but Elite Moving & Storage. They will rip you off, lie to you, and steal from you.
Smc
Alameda, California
U.S.A.
He then makes a phone call, supposedly to his dispatcher, who drops the price to $5500. We say no, we have a quote for $3500 from Suzie. I call her, and of course she isn't in the office. We tell Michael he cannot start to pack until we resolve this. He leaves. I have phoned Suzie 5 times, never gotten a return call, cannot get anyone to answer the phone and have not gotten our deposit back.
This is the WORST excuse for a moving company-I would encourage anyone who is looking for a moving comanpy to use anyone but Elite Moving & Storage. They will rip you off, lie to you, and steal from you.
Smc
Alameda, California
U.S.A.
1 Updates & Rebuttals
Itsmeagain
Santa Clara,California,
U.S.A.
"low-ball" quoting over the phone and you like most people fall for it.
#2Consumer Comment
Wed, January 28, 2009
Like 90% of people moving, you too fell for the "low-ball" estimate and now have the nerve to complain about it. At least you were lucky that they did not move you or the price would have certainly been more than the estimate they did at your house by the time they got done with your packing. You get what you pay for and in most cases you pay for low estimates to lure you in while all of the good companies suffer.
